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Food
Safety & QA Supervisor - South San Francisco, CA 94080
See's Candies
POSITION OBJECTIVE:
The FSQA Supervisor is responsible for ensuring See’s Food Safety and Quality
programs are fully implemented and documented at each facility to achieve
compliance with all applicable federal and state food regulations, FSMA
regulations and the SQF code. This position involves direct leadership and
management of employees on the facility floor; mastering and applying all
See’s Food Safety and Quality policies and procedures in daily interactions
with plant and quality employees; utilizing SPC and other quality improvement
tools to meet and continuously improve safety, sustainability, food safety
and food quality KPIs. In the absence of FSQA Manager, assumes duties and
serve as the sites’ backup SQF Practitioner.
POSITION RESPONSIBILITIES:
- Supervise the
activities of the QA Inspectors by scheduling coverage, assigning work,
providing appropriate training in site-specific SOPs and One Point
Lessons (OPL).
- Responsible
for all other supervisory activities including, but not limited to,
labor budget management, performance evaluation, hiring, discipline,
coaching, training and development and termination recommendation.
- Maintain a
safe work environment at all times by having safe work instructions,
practices, and procedures in place for QA Inspectors; ensure that employees
are trained to understand and comply with those procedures. Apply
corrective action consistently when required. Report all unsafe working
conditions immediately to management.
- Demonstrate
ownership and practical knowledge of all applicable See’s Food Safety
and Quality Program and apply them throughout daily responsibilities to
make sound decisions and execute food safety & quality oversight.
- Able to
quickly and thoroughly investigate a product/process failure, determine
the root cause and take prompt corrective actions while minimizing
product exposure and production down time.
- Responsible
for identifying opportunities to enhance technology and innovation that
will enhance department effectiveness.
- Manage
relationships with intra- and inter- departmental colleagues and
suppliers to ensure achievement of departmental and company-wide
targets.
- Administer all
facilities’ hold, release and traceability program.
- Ensure QA
Inspectors collaborate with the laboratory staff and the coordinator to
manage timely release of equipment, ingredients and finished products.
- Ensure
internal records are saved or submitted and reviewed on a timely basis.
Report and create corrective actions for deficiencies and missing data.
- Reviews all
preventative control and quality check records in both paper and
electronic formats.
- Facilitate
transitions between shifts for seamless handoffs; communicate key
information to peers, team members and Management.
- Participate in
the review, verification and update of HACCP/HARPC plans, OPLs, SOPs,
registers and forms as needed to protect product safety and quality.
- Participate in
routine facility audit and Corporate audit to ensure site is in compliance to the latest edition of the SQF
code.
- Lead the
training of associates at all levels on quality programs, as directed.
- Support
implementation and the execution of the company’s ERP system.
- In the absence
of FSQA Manager, the FSQA Supervisor will assume responsibility for FSQA
Manager.
- Completes
special projects as assigned.
- All See’s
staff must be committed to the company’s core principles and workplace
values, including a demonstrated commitment to diversity and inclusion.
Job Requirements
MINIMUM QUALIFICATIONS:
- Bachelor
Degree in Food Science or related science field; equivalent related work
experience may be considered in lieu of degree.
- Minimum 3
years of Quality Assurance experience in the food industry.
- Highly
experienced in supervising teams at multiple locations in person and
remotely.
- Regular,
punctual, physical attendance is an essential function of this position.
- Ability to
work 2nd shift on a routine basis to observe and audit sanitation
activities.
- Ability to
function as FSQA Manager on 2nd shift during peak seasons
- Self-starter
with demonstrated high level of initiative.
- Ability to
work well with others under pressure, in a fast paced, changing
environment.
- Strong
decision making and problem solving skills.
- Ability to
make intra-day travel to other local See’s facilities within short
notice.
- PC
Proficiency: Windows, MS Office - Word, Excel, Power Point (or
equivalent software).
- SQF
Practitioner Certification or has SQF working knowledge required.
- HAPRC/HACCP
and PCQI Certifications required.
- Conversational
Spanish or Cantonese a plus.
- Proven ability
to learn new technologies quickly and manage change efficiently,
proactively and in a positive manner.
See's is an EOE
See’s will consider for employment qualified applicants with criminal
histories in a manner consistent with the requirements of applicable local,
state or federal law (including San Francisco Ordinance #131192 and Los
Angeles Municipal Code 189.00).
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