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Manager,
Safety, Quality & Compliance-CFA Supply - Mebane, NC 27302
Chick-fil-A, Inc.
Overview:
The Safety, Quality and Compliance (SQC) Leader, will lead food
safety, quality, safety, regulatory compliance, risk management, contingency
planning, contingency execution and training at the new Chick-fil-A Supply
Distribution Center (DC) in Mebane, North Carolina. This individual will help
lead a workforce of ~200 people distributing millions of cases of inventory
annually to Chick-fil-A Operators throughout the southeast. Supported by the
SQC Supervisor, the SQC Leader will create safety, quality, and compliance
standards, processes, and trainings that meet the needs of the organization,
working closely with SQC leaders at Chick-fil-A Supply and Chick-fil-A, Inc.
This person will help drive continued innovation at an operation like no
other in the food service industry. The SQC Leader will be uniquely
challenged with their participation in the stand up of a brand-new DC and the
testing and refinement of a new facility implementation playbook to assist in
the stand up of future facilities. Most importantly, the SQC Leader will lead
in a way that supports Chick-fil-A’s vision and strategy while embodying the
corporate purpose.
About Chick-fil-A Supply
Chick-fil-A Supply®, a wholly owned subsidiary of
Chick-fil-A, Inc., is an innovative distribution service provider focused on
understanding and meeting the unique needs of Chick-fil-A restaurants.
Chick-fil-A Supply® ensures restaurants have the food and products they need
through a seamless delivery experience that extends Chick-fil-A's culture of
care. For more information, visit cfa-supply.com.
Responsibilities:
General:
- Lead all safety, quality and compliance
activities at a large-scale food service distribution center operation
- Implement, manage, and improve
distribution center FSQA (Food Safety Quality Assurance), EHS
(Environmental, Health & Safety), and security operations
- Evaluate and mitigate risks at the DC,
establish contingency plans where necessary
- Serve as the DC expert in HACCP, material
handling equipment (MHE) certifications, stock recovery and
sustainability
- Ensure Chick-fil-A Supply operations and
policies comply with all governmental regulations, including but not
limited to compliance with FDA, USDA, DOT, OSHA and EPA regulations
- Lead DC contingency planning for recalls,
withdrawals, disasters, etc.
- Deliver high quality, up to date FSQA,
EHS, and Security training to team members and leaders
- Perform site level FSQ, EHS, and security
monitoring inclusive of KPI management reporting (e.g., OSHA 300)
- Lead FSQA, EHS, and security risk-based
incident investigations at the DC
- Serve as the DC point-of-contact for FSQA
and EHS regulatory and voluntary inspections, contractor and employee
concerns
- Oversee all quality checks on received
product
- Support innovation in the distribution
center operation
- Support the Chick-fil-A vision and
strategy by building a culture that aligns with the Chick-fil-A Supply
values of care, safety and excellence
- Complete other activities as deemed valuable
by leadership
Relationship Management:
- Work closely with CFA Supply Senior
Leadership Team, CFA Inc. Supply Chain, Operators, and various business
partners to ensure optimal alignment and collaboration
- Demonstrate the ability to value both
relationships and results and to put others above themselves
- Recruit, train, and develop a strong team
Minimum Qualifications:
- Bachelor's degree
- 5 years of SQC experience in a food
distribution or manufacturing environment
- Demonstrate functional knowledge and expertise
in distribution:
- Standards, processes, systems and
contingencies related to food safety, general safety, quality
specifications, and all relevant laws and regulations
- Compliance and risk performance metrics,
measurement and enforcement
- Employee training programs
- 24 hours of formal safety training each
year for the past five years
- Knowledge of innovations in risk
management, contingency planning and contingency execution
- Understanding of safety principles and
loss prevention and reduction theories and practices
- Experience with accident investigations,
including auditing and monitoring procedures
- Exceptional organization, attention to
detail, and communication skills
- Excellent business communication and
presentation skills
- Proficient in Microsoft Word, Excel, and
Outlook
Preferred Qualifications:
- Active HACCP, CQI, CSP or similar
certifications
- Excellent knowledge of OSHA, EPA, FDA,
DOT and FMCSA regulations
- Working knowledge of supply chain
innovations
- Working knowledge of safe work practices
(OSHA, etc.) for all functions performed in a distribution facility
- Demonstrated ability leading in
distribution center
Minimum Years of Experience: 5 Travel Requirements: 10%
Required Level of Education: Bachelor's Degree
Location
1311 Mebane Oaks Rd, Mebane, NC 27302
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