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Quality Conformance Coordinator - Yorkville, IL 60560







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Health insurance

Full Job Description

This role is responsible to conduct quality verification protocols to ensure that all finished products meet with Mars Quality and Food Safety Specifications. Primarily focusing on Food Safety and Legal conformance, these Quality Conformance associates enable conformance to specification through the verification of execution in quality control protocols and/or monitoring of sampling and testing plans applied to packaging and product. This resource also enables the reduction of food safety incidents and non-quality costs by the immediate escalation of any out of conformance condition detected during verification activities.

Minimum Qualifications

High School Diploma or equivalent required. Internship in quality and food safety in a manufacturing environment

  • Experience within a manufacturing environment and/or previous quality control experience in a food-related industry.
  • Excellent written and oral communications skills are essential as these associates often serve as a coordinator of information between functions and across levels of the business.
  • Able to lift up to 50 pounds repetitively.
  • Must be able to work at elevated heights.
  • Must be able to adapt to temperature and environmental extremes from hot to cold.
  • Computer/Technical Savvy.
  • Works proficiently in: Excel, Nexus, SAP, Win SPC, Microsoft Office, Outlook, etc.
  • Ability to establish good peer relationships.
  • 2-3 years of work experience in a food manufacturing environment.
  • Demonstrated leadership capabilities in leading/influencing others.

Preferred Qualifications

  • 3-5 years of experience in a manufacturing site managing quality and food safety management systems responsible position related to food safety or quality and food safety management system.
  • BS degree in Food Science, Food Safety, Engineering, Chemistry.
  • Experience with practical applied microbiology in factory environments.
  • Ability to motivate and engage superiors, peers, indirect associates.
  • Advanced understanding of Good Manufacturing Practices (GMP's), Hazard Analysis Critical Control Point Systems (HACCP)
  • Knowledge of food microbiology, food safety, manufacturing processes and food laws.


  • Food safety risk, identification and management, HACCP and prerequisite controls.
  • Knowledge of GMP, food allergens, pest control, sanitation, and food safety regulations.
  • Strong people and organizational development skills.
  • Excellent oral and written communication skills.
  • Forward thinking, self-directed, capable of making independent actions.
  • Proven negotiation and problem-solving skills with all levels of staff including senior management.

What can you expect from Mars?

  • Responsible for shift-based quality verification or monitoring activities for packaging raw materials and finished product
  • Initiate PRIMPS and Nonconformance’s in Nexus.
    Back-up to site Sample Processors, responsibilities include: collect raw and/or finished goods samples to support a variety of activities such as (but not limited to) the Daily Connection Point Quality Review meeting, micro verification program, product library and hold dispositioning.
  • Escalate to process areas any out of conformance incidents and collaborate in trouble shooting providing all information needed on product quality attributes until process and product are back in control.
  • Identify and isolate out-of-specification materials, including placing product on hold, initiating non-conformances and escalating to the correct associates. They are expected to collaborate closely with Material Handling area to ensure all non-conforming products are captured in house.
  • Verifies calibration program activities to ensure overall QMP compliance.
  • Verifies that procedures to complete quality related documentation are properly executed and information in the records is complete.
  • Quality conformance associates are required to be part of the HACCP team and Internal Auditors group to support quality and food safety continuous improvement program and CAPA’s execution.
  • Support operations with locating metal in confirmed rejects and trending the number of rejects across the shift to ensure proper escalation.
  • Ensures that only nexus approved documents are used in the packaging line for quality related activities and archives quality related records for further analysis or auditing purposes.
  • Support site GMP compliance by performing GMP and Glass and Brittle Audits.
  • Support site run-mode validation studies.
  • Provides coaching and training to associates to ensure proper QMP understanding, execution of quality control protocols, data accuracy and proper record management control.
  • Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.



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