Director of Food Safety & Quality
Assurance - NY-Long Island City
US-NY-Long Island City
Corporate - Misc.
FreshDirect is actively seeking a Director of
Food Safety and Quality Assurance in the NYC area. The responsibilities of
this role are numerous and include delivering all Food Safety strategies,
monitor and review programs within operations that will ensure the production
of safe food. These programs may include HACCP systems, regulatory
compliance, specifications and guidelines, sanitation standards and design,
environmental monitoring, training, crisis management, policies and
procedures, construction interventions, microbiological testing, new
products, laboratory oversight and operating standards.
- Partner closely across the
Supply Chain, manufacturing and the Leadership
Team in order to develop appropriate strategies
and objectives that drive continuous improvement and regulatory
compliance. The Director will lead the
implementation of these strategies in order to
achieve, maintain, and improve food safety programs and
performance company wide.
- Lead the Food Safety effort to
include developing strategies, objectives, and
priorities. Publish and deliver annual
operating plans and strategic plans.
- Represent FreshDirect
with respect to the quality and safety of
products and the food processing environment in
which many different items are prepared according to different
processes. This responsibility includes
participation in assessing risk and managing of
crises involving products, and the on-going interpretation and reporting
of information from our customers and suppliers
- Assure Food Safetyís needs are
built into key cross functional processes from
concept through commercialization.
- Directs the quality and product
safety components for all Food Safety driven
projects through quality planning,
specifications development, and project oversight for compliance to
GMP's and other company policies and guideline.
- Perform and document assigned
investigations (e.g., audits, product
complaints, discrepancies in production) and
propose appropriate corrective preventative actions for
associated issues and events relating to food
safety. Assist with the timely completion
of corrective/preventative action
- Serve on the corporate crisis
- Represent Food Safety to all
business teams and serve as a conduit for
information. Improve visibility to performance
and business team needs.
- Lead the Quality Systems
program to define standards for the Supply
Chain and broader organization.
- Transform data into meaningful
information by developing new metrics and
define activities that will drive improvement.
- Interact effectively at all
levels within the organization, influence key
stakeholders, and constructively manage
- Support and provide direction
to the organization for product and
environmental pathogen prevention monitoring,
training, HACCP and related customer/supplier initiatives. Provide HACCP
guidance to the organization including HACCP
plan reviews and validation.
- Plan and implement
external audits of suppliers, vendors,
manufacturers, and service providers to identify
deficiencies and non-conformances, assess and
report the level of compliance to regulatory
and quality requirements, and assure implementation
of appropriate corrective and preventive
- Manage a 10 person team to
assure skills development and certification,
resource planning and FSQA project execution
especially, management training and the on-going maintenance of
a learning environment.
- Trains, assigns work to, and
checks work of two (2) or more Teammembers;
participates in the decision to hire, fire, and promote Teammembers; does not conduct the same work as Teammembers on a regular basis
- Bachelorís degree, preferably
with a major in Food Microbiology, Food
Technology, and Food Science. Masters is
- Seven (7+) plus years of
experience in food safety in a manufacturing
environment; including an understanding of food
science and microbiology.
- Regulatory background (federal
or state) is preferred.
Skills, and Abilities:
- Expertise in food safety (Raw
- Excellent ability to analyze
and assess risk
- Current knowledge of regulatory
government requirements (i.e. FDA, USDA, etc.) rules and regulations
- Must have considerable
knowledge of GMPís, HACCP, and SSOP as it applies to the food industry
- Established reputation to
liaise with government regulatory agencies and consumer
- Expertise in handling product
recalls, and assisting with damage control
- Knowledge of Quality Systems
- Good knowledge of latest
pathogen detection techniques
- Experience in handling customer
and consumer complaints
- Knowledge of food microbiology,
analytical chemistry, and sensory methods
- Must possess strong leadership,
communication and organizational skills.
- Working knowledge of Microsoft
Office, Word, Excel, and PowerPoint
- Work environment includes
plant, warehouses, production and
non-production areas and plant grounds.
- This position may require
approximately 5% travel and work/maintenance
coverage beyond the normal hours, shift, and on
Disclaimer: The above statements are intended
to describe the general nature and level of work being performed by the Teammember(s) assigned to this position. They are not
intended to be an exhaustive list of all responsibilities, duties, and skills
required of individuals in this position. Position Descriptions may be
subject to change as the needs of the organization changes.
EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERS, Fresh Direct, LLC
and its affiliates do not discriminate against applicants or employees
because of their race, color, citizenship status, national origin, ancestry,
gender (except where gender is a bonafide
occupational qualification), disability, sexual orientation, age, religion,
creed, marital status, veteran status, domestic violence victim status,
political affiliation, or any other factor protected by federal, state, or