Summary Statement:
The Quality
Compliance Manager is responsible for monitoring and maintaining the
plant’s quality systems to ensure compliance to regulatory, federal and
local laws. Assists in the identification and achievement of facility
Quality KPI's through appropriate corrective/preventive actions and
continuous improvement initiatives. Leads internal and external auditing
activities and follow-up. Acts as the site QCMS and HACCP coordinator.
Leads the development of new quality systems/programs across the facility. Provides
quality support and resources for major commercialization projects.
In addition to
the following, employees are responsible for understanding the relevance
and importance of the individual’s activities in contributing to food
safety, and reporting situations that may impact food.
Primary
Responsibilities/Accountabilities:
Plans, defines
and directs the site auditing program to ensure compliance to GMP
standards, Kraft requirements, and regulatory, federal and local laws.
Identifies and
achieves facility Quality KPI's through appropriate corrective &
preventive actions and continuous improvement initiatives. Assists ISO
Internal Audit Coordinator in training and mentoring site auditors and
leads site team to insure program goals are met.
Monitors and
maintains plant quality program by complying with current Kraft and ISO
standards and ensuring all internal procedures, processes are accurate and
performing to expectations.
Annually verifies
all HACCP plans or when required due to project changes. Reviews and
approves minor change requests. Assures plans are maintained and
updated/approved as required.
Leads plant
bi-annual validations.
Manages all
internal and external inspections/regulatory visits.
Leads audit
preparation activities, accompanies inspectors, and completes necessary
reports and postings.
Performs
follow-ups to non-conformances found and provides responses as appropriate.
Train site on proper inspection procedure practices.
Assists in
ensuring facility is inspection ready at all times.
Initiates
investigations to identify critical parameters governing product quality
and yield. Supports the development and application of innovative systems
and controls to optimize manufacturing efficiencies while assuring compliance
with the company’s quality standards.
Assists in
correcting manufacturing process variances that affect product quality by
directing plant resources to conduct appropriately designed tests.
Develops and
executes the methods to improve the effectiveness of the plant quality
systems to assure a continuing improvement in product consistency and
quality. These systems include laboratory functions, specifications, yield
reviews, TQC, SSOP, HACCP, administrative duties, QCMS Management
representation, Regulatory affairs, process capability and controls, and
personal hygiene practices.
Provides
leadership to new product /process implementation by coordinating
activities between developing departments and their operational units.
Provides and
maintain a regular program of reviewing and improving plant systems to
optimize moisture, fat, protein, and yields to assure optimum costs at
specified quality.
Manages the plant
Quality Systems department to assure that all positions are filled with
qualified personnel by appropriate hiring practices. Provide for necessary
training and development in product knowledge, process technology, process
control, optimization techniques, and Kraft competencies to increase the
employee effectiveness and achieve optimum performance levels.
Facilitates
follow-up and continuous improvement activities associated with Consumer
Complaints.
Education
B.S. Degree
or higher in a science field.
Job Knowledge and
Experience
Five or more years experience in a management capacity in Quality
Systems or Operations with a proven record.
A thorough
understanding of quality management practices concerning Food Safety,
Regulatory Affairs, and Manufactured Quality.
Expertise in use
of statistical concepts to control manufacturing processes.
Expertise in use
of computers to analyze data.
Proven track
records of demonstrating the ability to effectively problem solve and
determine root cause.