In this role you will be responsible for managing the
day-to-day R&D for the Swisse and Healthy
Times businesses, and related manufacturing and packing facilities. You
will oversee and manage new product projects and product improvement
projects. This means you will be the product and processing expert of new
and existing products, and act as the liaison between these team members
and the manufacturers/packers for the coordination and communication. You
will be playing an important supporting role in supply chain operation to
ensure that Swisse and Healthy Times will have
consistent high quality supply of products for customers worldwide.
- Following New Product
Development Process, manage all aspects of new product developments
and product improvements for the Swisse
& Healthy Times business in USA, and execute the projects with
other team members in marketing, finance, supply chain, R&D, QA,
and compliance, in order to deliver high quality products according to
project timeline and budge.
- Demonstrate strong technical
knowledge and understanding of each product in terms of ingredients,
formulation, processing and packaging.
- Communicate and coordinate with
a multi-role team on the project execution.
- Participate in cross-team
activities and global projects for Swisse
and Healthy Times brands.
- Participate in the evaluation
of new ingredients, new processes, and proposed changes.
- Notify senior management of
significant quality challenges that may impact the product and brand
- Management of technical aspects
of contract manufacturers of Swisse &
Healthy Times products
- Utilize appropriate risk
management in day to day activities.
- Review and investigation of
- Review and management of
stability programs and other data supporting products (as necessary)
- Ongoing review of processes and
the potential for improvement; report opportunities for product and
- 15-30% travelling to suppliers,
manufacturers, and packers for business needs
- Other activities may include assisting
QA Manager in the technical challenges such as:
- Review and Investigation of
consumer complaints, Execution of Change Controls and management of
Deviations (internal and external), Review of Product and Ingredient
Specifications, SOP Development & Review, Approval Processes,
Review of Technical Documentation for ingredients and products, and
Overseeing the ongoing stability program (as applicable), etc. *
Implement and promote the Swisse pledge for
QUALIFICATIONS & EXPERIENCE
- Minimum of B.S. Degree in Food
Science, Food Technology and other related fields.
- Minimum 3-5 years of experience
in Dietary Supplements or Food industry, mainly in the areas of
Manufacturing, R&D and QA, and other related areas.
- Previous experience in cross-functional
team projects; Previous project management experience is a plus.
- General understanding of
regulatory requirements for dietary supplements / food products,
- General understanding of the
General Principles and Requirements of US Food Law and Regulations,
and any other additional legal requirements for the products in USA as
- Good understanding of GMP and
- Good background in
cross-cultural communications and management.
SKILLS & ATTRIBUTES
- Ensure pragmatic approach to
continued product supply, using appropriate risk management.
- Proactively ensure appropriate
quality criteria are considered in decisions made by senior management
- Excellent interpersonal,
leadership, time management and organisational
- Champion for Processes and
Quality aspects of company operations.
- Cross functional problem
solving and decision making
- Experience in driving change,
with a pragmatic and collaborative approach to achieve commercial
objectives whilst maintaining quality standards
- Excellent verbal and written
communication skills, as well as possessing proficient computer skills
- Maintain a results focus
- Attention to details
- Positive and proactive attitude
- Customer service oriented
- Ability to take on constructive
feedback to LGI
- Be willing, flexible and
Job Type: Full-time