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Quality & Food Safety Technician - Hackettstown, NJ 07840


Q&FS Technician - Hackettstown, NJ

The Q&FS (Quality & Food Safety) Technician provides leadership to develop, implement, maintain and proactively improve quality management programs, methods and systems to assure product, processes and environments conform to the established Mars Quality standards for the Hackettstown Printshop manufacturing location. Additionally, this role will be responsible for ensuring all current External Manufacturers (co-pack) meet Mars Quality standards and evaluating & approving new External Manufacturers for use by M&Ms Retail.

What are we looking for?

  • BS degree in Chemistry, Food Science, Quality, Engineering, or related technical field preferred. Or high school degree or equivalent mandatory with many years of experience in quality area.
  • 1-2 years of experience in manufacturing and/or quality & food safety role(s).
  • Knowledge of quality management systems, GMP’s, food safety, and regulatory guidelines.
  • Full working knowledge of computer software including: Word, Excel, Outlook and PowerPoint. Preferred knowledge of cloud-based software including: SharePoint/OneDrive and Skype for Business.
  • Knowledge of pest control management.
  • Auditing experience preferred.

What would be your key responsibilities?

  • Communicate with Operations/External Manufacturer and Q&FS Manager on product quality, food safety and/or plant conditions which may have a negative impact on product and work together to remedy the situation. In the case of finished product, perform follow-up testing until situation is corrected and product disposition is resolved in a quality conscious manner.
  • Promote Good Manufacturing Practices and compliance to federal, state and local food laws at all manufacturing locations.
  • Provide on-site/local support to Incident owner for incident management at Supplier sites including maintaining and report hold/rejected product and assuring its proper disposition and documentation for all manufacturing locations.
  • Maintain 3-5 external manufacturing supplier base in the USA, ensuring key quality & food safety documentation/assessments are in place for all external manufacturers.
  • Lead external manufacturing approval and the development process through initial audit and provide final Q&FS approval with ongoing primary supplier recommendations.
  • Create and maintain a quality audit schedule for all external manufacturing locations and internal audits at the Hackettstown site.
  • Active partnership with Supply/Logistics and R&D functions to recommend production locations, Q&FS considerations & requirements for products.
  • Develop and report on Q&FS metrics for external manufacturing locations, including consumer & customer feedback.
  • Actively work towards quality and food safety improvements at the Hackettstown Site (e.g. final product, plant conditions, pest control, consumer & customer complaints/service) and improvement in productivity.
  • At the Hackettstown Printshop Site, implement and maintain Quality systems to drive continuous improvement – Corrective & Preventative Actions (CAPA), Nonconformance (Holds), Incident resolution & learnings (PRIMP), consumer & customer feedback, internal audit, Kosher and other food certification programs, Q&FS training, Metal (CCP) & foreign object mitigation, etc.
  • Develop and deliver Q&FS training materials and best practices.
  • Champion action plans to address production related programs to trend, report & address consumer and customer feedback for the Hackettstown Printshop.

What can you expect from Mars?

  • The opportunity to learn, develop and take charge of your own career.
  • An industry competitive salary and benefits package.
  • To be respected and valued.
  • The Five Principles at the center of every decision we make.
  • The opportunity to work cross functionally, add value and impact a better world for generations to come.

If you’re passionate about our brands, a great strategic thinking, deliver high quality decision and have a high drive for results, then we want to hear from you. Click ‘apply’ in this position.




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