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Vice President Quality, Food Safety, Health & Safety - Chicago, IL, 60606


Date: Mar 1, 2021


Company: Glanbia

VP Quality, Food Safety, Health & Safety


Reports To: Chief Operating Officer (COO)

Department: Quality Control

Location: Chicago, IL

Pay Status: Salaried Exempt


At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.


Job Summary



As an integral role within Glanbia Nutritionals, the VP of Quality, Food Safety, Health & Safety will ensure that the function’s mission and operations are fully aligned with Glanbia’s vision of Quality, Food Safety and Health & Safety Excellence, meeting or exceeding customer, regulatory, and Group standards. This visionary leader will forge a strategy defining compliance expectations, an implementation roadmap, the verification approach, and tracking KPIs for GN’s Quality and Safety Culture. This role will provide strategic direction and leadership to the Quality and Health & Safety leaders and the overall function. This will include implementation thorough safety and quality improvement programs. The scope will include GN’s Business Partners (e.g. supplier, co-manufacturing, logistics), as well as internal functions (product strategic Management, R&D, Procurement, operations, commercial) ensuring Glanbia remains a trusted partner of choice for customers and a recognized credible voice to regulatory bodies.



Essential Functions and Responsibilities (not restrictive)



  • Provide oversight of Nutritional product quality, sensory, and functional properties
  • Provide oversight of the Health and Safety programs for Glania Nutritionals
  • Oversee the development, delivery and implementation of audit corrective action plans to GN customers and third parties.
  • Lead all quality and H&S audits and responses, implementing any necessary modifications. Ensure certifications are maintained for each site.
  • Ensure customer and/or government requirements and regulations are implemented throughout manufacturing processes.
  • Collaborate with R&D on the development and testing of new Nutritional products.
  • Direct the health and safety projects for GN manufacturing plants and provide support to those teams
  • Provide expertise in product and consumer requirements with other members of management and with production operators, technicians, and engineers.
  • Establish raw material standards by studying manufacturing and engineering requirements. Approve, confer and negotiate with suppliers. Devise testing methods and procedures.
  • Leverage GPS policies and processes in the business unit to get to root cause on systemic Quality and Safety problems. Drive the utilization of the quality and safety systems and procedures
  • Provide oversight and assistance to sites on issues such as safety incidents or regulatory violations. Oversee investigation and mitigation of the issues, as well as any negotiations and correspondence with Regulatory Agencies
  • Oversee the development and maintenance of operating policies and procedures for Quality and H&S
  • Direct programs for support of existing products, examining competitor products and characterizing components in newly developed products.
  • Collaborate with business development groups in identifying new opportunities including potential acquisitions
  • Collaborate with the GN Product Strategy Management platforms ensuring that products meet customer expectations.
  • Collaborate with Supply Chain to ensure that co-manufacturing outcomes meet GN expectations.
  • Promote safety and uphold the culture of Glanbia non-negotiables
  • Oversee and guide the Quality leadership teams in identifying and resolving sanitation issues through recognized problem solving techniques.
  • Work with VPs of Dairy and Specialty Operations to identify process related problems, with emphasis on providing solutions and improvments: new processes and technologies.
  • Develop the QA and H&S leadership teams to identify high risk practices in the work place and take action to prevent them.
  • Establish in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures.
  • Establish standards for the disposition of finished product by devising evaluation tests, methods, and procedures.
  • Establish product quality documentation system by writing and updating quality assurance procedures.
  • Oversee the development and implementation of improvement metrics and KPIs.
  • Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
  • Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends.
  • Report to management on Safety, trends and losses for the manufacturing sites
  • Achieve financial objectives by preparing the quality assurance and H&S budgets; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Ensure GN alignment with Group Quality and Health and Safety goals and objectives through representation on the Group Corporate Risk Leadership Team
  • Provide leadership on crisis management and lead efforts to mitigate and resolve issues that arise on Quality and Safety
  • Support on-going integration and performance of web-based Quality and Health and Safety Data Management Systems: Intelex, LIMS and Alchemy across all GN sites
  • Act as a Subject Matter Expert (SME) in all aspects of Quality and Health & Safety



Additional Functions



  • Attend seminars and shows for vendor meetings and information gathering.
  • Assist with the purchase agreements related to outsourced, co-packer, and contracted services.
  • Provide customer support as needed.
  • Perform other duties as assigned.



Supervisory Responsibilities (If relevant)



  • Reports to the GN Chief Operating Officer
  • Responsible for leading the QA and H&S organizations
  • Key member on the COO Executive Leadership Team
  • Other key relationships with Corporate Quality and H&S, as a member of the Corporate Risk Leadership Team.


Qualification & Experience Requirements



Education, Training:


  • Master’s Degree equivalent
  • Ideal candidate will have 15-20 years related experience and/or training; or equivalent combination of education and experience.


Experience Required:


  • Strong nutrition/food experience in highly complex and global environment
  • Strong leadership and influencing skills
  • Ability to work in a cross functional matrix organization
  • Experience working across multiple geographies and manufacturing platforms
  • Experience in working across multiple quality/HS programs and regulatory environments



Knowledge, Skills, Abilities:


Leadership Capabilities

  • Planning – Has proven ability to establish clear directions and mobilizes resources (people, funding, technology, materials, support) to get things done in an effective and efficient manner
  • Driving Results - Action oriented and steadfastly pushes self and others for results. Is very bottom line oriented and can be counted on to consistently exceed goals
  • Influencing Others – Can employ a wide range of influencing styles to engage others in problem-solving and decision-making
  • Strategic Mindset – Has the ability to see ahead clearly; anticipates future consequences and trends. Conceives a range of scenarios and creates competitive, breakthrough plans

Functional Capabilities

  • Food Processing - Provides competent knowledge in food safety, and quality practices. Is compliant and audit-ready. Maintain the highest standards of Quality and Safety within Glanbia.
  • Communication- Excellent written and verbal communication skills, ability to communicate interact with all levels of the organization, including senior management, customers, consumers, and regulatory officials. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Engagement & Collaboration-Able to lead the process of cross functional internal and external customers, ensure that goals, processes and methods within GN are communicated. Advance technical and regulatory knowledge, incorporate best practices, and advance the interests of the company. Adaptable, pragmatic, independent and credible with a strong bias towards action.
  • Continuous Improvement-Utilize quality and safety data such as consumer feedback, finished product data, recordable injuries, and process data to guide the organization in making necessary product and process improvements. Recommend policies, processes and metric creations which will optimize performance within areas of safety and quality assurance.



Language, Computer & Numeracy:


  • Ability to read, analyze and interpret common scientific and technical journals, regulatory reports, and legal documents.
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
  • Excellent skills in Microsoft packages.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Travel Requirements



  • Domestic USA and international travel required (up to 50%) by land/or air.



Typical Physical Activity



Physical Demands

  • Due to the nature of this position the physical demands change significantly from day to day.
  • Regularly involves talking or listening, sitting, and the use of hands and fingers
  • Regularly involves going up and down stairs
  • Frequently involves reaching with hands and arms, standing and walking
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing

Physical Requirements

  • Must be able to lift and carry items weighing up to 20 pounds.
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
  • Involves moderate physical activity performing non-strenuous daily activities of a primarily administrative nature



Typical Environmental Conditions



  • May be exposed to loud noise levels (i.e. manufacturing equipment).
  • May work in areas with improper illumination, wet or humid conditions (non-weather), near moving mechanical parts, be exposed to fumes or airborne particles, toxic or caustic chemicals, extreme heat (non-weather), risk of electrical shock and above ground with a risk of falling.



Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements describe the general nature and level of work by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.


Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.



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