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Quality Assurance Manager - Random Lake, WI 53075

Lakeside Foods, Inc.

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Full Job Description

When you join the Lakeside team, you’ll become part of our family. Since 1887 we’ve worked to produce a diverse line of canned and frozen foods at our 13 locations. And sell our products through most major retailers, foodservice distributors and national restaurant chains. We’re driven to find new, innovative ways to serve our customers and our community. At Lakeside, we are committed to growing our company – and our people. And there’s a seat at the table for you.


The position of Quality Assurance Manager offers a hardworking, team-oriented individual the opportunity to be responsible for management of the quality control functions and quality control personnel at the plant. Responsible to carry out the policies of Lakeside Foods to produce a high quality product consistent with customer specifications and government regulations.


  • Ensure all Federal, State, and Local laws and regulations as well as Lakeside Foods Policy and Procedures related to food safety and quality are followed at all times.
  • Ensure the proper application of 21 CFR 113 processing, including proper equipment, proper calibration for CCP monitoring equipment, proper application of the filed scheduled process, etc.
  • Ensure updated and proper application of all SSOPs, bacteriological monitoring and investigation, and sanitation inspections.
  • Ensure the maintenance of all quality control programs, procedures, documentation, and statistical records.
  • Review all daily processing records to ensure compliance to 21 CFR 110, 21 CFR 113, customer specifications, Lakeside Foods Policy, etc.
  • Determine the quality level of product and assign grades based on Lakeside Foods Policy and Procedures.
  • Assist in FDA, USDA, State, Third Party, internal, and customer audits and inspections.
  • Communicate real-time quality data to all affected departments to ensure customer specifications are continuously met.
  • Thoroughly investigate and respond to customer complaints on a timely basis.
  • Ensure proper management of held product, storage condition, and quality of labeling, packaging, and shipping operations.
  • The quality manager is responsible for ensuring compliance to regulatory requirements, industry regulated standards, and overall food safety and quality functions.
  • Ensure employees maintain work areas in a safe, clean, and orderly manner.
  • Notify General Manager immediately if any unsafe or potentially hazardous conditions are discovered.
  • May perform other duties as assigned by the General Manager.



  • A Food Science degree or Technical courses in Chemistry, Bacteriology or a related field, with three or more years of practical experience or a combination of both. A knowledge of vegetable freezing is preferred.

Language Skills:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

Mathematical Skills:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


  • Through individual and team efforts, enthusiastically work toward the continuous improvement of his/her job, work area, department and Lakeside as a whole. Fully participate in TAL by "living" Lakeside's Standards of Conduct and being an active member of operational and project teams. By action and work, clearly and visibly demonstrate the spirit of teamwork, cooperation and respect for others in all business transactions and exchanges.
  • Proactively create an environment that clearly and sincerely encourages the spirit of TAL in all areas of responsibility.

Lakeside Foods welcomes people of all backgrounds and the varied ideas they bring to the workplace. Being an equal opportunity and affirmative action employer is part of our heritage and culture. We recruit, hire and promote employees based on qualifications and merit, without regard to race, religion, age, gender, disability, marital or veteran status.



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