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Food
& Beverage Supervisor - St Thomas, VI
Job Type Full-time Full Job Description Posting Date May 27, 2021
At more than 80 award-winning properties worldwide, The Ritz-Carlton
Ladies and Gentlemen create experiences so exceptional that long after a
guest stays with us, the experience stays with them. As the premier worldwide
provider of luxury experiences, we set the standard for rare and special
luxury service the world over. We invite you to explore The Ritz-Carlton. POSITION
SUMMARY Ensure
staff is working together as a team to ensure optimum service and that guest
needs are met. Inspect grooming and attire of staff, and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools, cleaning all equipment and areas, locking
doors, etc. Inspect storage areas for organization, use of FIFO, and
cleanliness. Complete scheduled inventories and stock and requisition
necessary supplies. Monitor dining rooms for seating availability, service,
safety, and well being of guests. Complete work
orders for maintenance repairs. Assist
management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role
model and first point of contact of the Guarantee of Fair Treatment/Open Door
Policy process. Follow all company and safety and security policies and
procedures; report accidents, injuries, and unsafe work conditions to
manager; and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets. Welcome and acknowledge
all guests according to company standards, anticipate and address guests’
service needs, assist individuals with disabilities, and thank guests with
genuine appreciation. Speak with others using clear and professional
language. Develop and maintain positive working relationships with others,
support team to reach common goals, and listen and respond appropriately to
the concerns of other employees. Ensure adherence to quality expectations and
standards; and identify, recommend, develop, and implement new ways to
increase organizational efficiency, productivity, quality, safety, and/or
cost-savings. Read and visually verify information in a variety of formats
(e.g., small print). Visually inspect tools, equipment, or machines (e.g., to
identify defects). Stand, sit, or walk for an extended period of time or for
an entire work shift. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 50 pounds without assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills
and hand-eye coordination. Move through narrow, confined, or elevated spaces.
Move up and down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform other
reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in
hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as
disability and veteran status, or any other basis covered under applicable
law. Marriott International, Inc |
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