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Quality Assurance Specialist/Coordinator - Rochester, NY 14623

International Flavors & Fragrances

Job Description

It's an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. IFF is growing and we are looking for a dedicated and passionate individual to join our BioActives Quality Assurance team to fill the Quality Assurance Specialist/Coordinator role.


The individual will communicate and interact globally with Supply Chain, Product Management, Business, Sales, and Manufacturing organizations. This individual works independently to maintain systems and address internal and external customer needs.


Responsibilities include but are not limited to:

  • Maintenance of SAP Material Master including creation of specifications
  • Database and process facilitation for initiations and changes
  • Creation and maintenance of product quality documentation including product descriptions, statements, labels, etc
  • Support of daily customer inquiries, questionnaires and specialized customer requirements
  • Ownership and maintenance of various Quality System databases including Lotus Notes, LIMS, SharePoint and ETQ systems
  • Support of Regulatory groups with product registration and dossier processes in providing product quality related documentation
  • Quality And Food/Feed Safety System knowledge: ISO 9001:2015, FSSC 22000, FAMI-QS etc
  • Support of customer complaint investigation and corrective/preventative actions
  • With general instruction on new assignments, this individual typically works independently to identify, coordinate and accomplish tasks and projects with management and cross-functional teams.


Job Requirements

  • Associate or bachelorís degree in business or technical field with 1-3yrs QA/QC experience, or equivalent combination of education and experience.
  • Demonstrates strong computer proficiency in various tools including SharePoint, Excel, Word, PowerPoint and SAP.
  • Demonstrates strong interpersonal skills, written and verbal communication, and planning/organization skills.
  • Must have initiative to follow up on internal and external customer requests promptly.
  • Highly proficient at managing information, data and systems.


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