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Food
& Beverage Supervisor - Los Angeles, CA 90015
Job Type Full-time Full Job
Description Posting Date Jun 11, 2021
Marriott Hotels, Marriott International’s flagship
brand with more than 500 global locations, is advancing the art of hosting so
that our guests can travel brilliantly. As a host with Marriott Hotels, you
will help keep this promise by delivering premium choices, sophisticated
style, and well-crafted details. With your skills and imagination, together
we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's
luxury portfolio and consists of more than 80 beautiful properties in gateway
cities and distinctive resort locations around the world. JW believes our
associates come first. Because if you’re happy, our guests will be happy.
It’s as simple as that. Our hotels offer a work experience unlike any other,
where you’ll be part of a community and enjoy a true camaraderie with a
diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can really
pursue your passions in a luxury environment. Treating guests exceptionally
starts with the way we take care of our associates. That’s The
JW Treatment™. POSITION SUMMARY Ensure staff is working together as a team to ensure
optimum service and that guest needs are met. Inspect grooming and attire of
staff, and rectify any deficiencies. Complete opening and closing duties
including setting up necessary supplies and tools, cleaning all equipment and
areas, locking doors, etc. Inspect storage areas for organization, use of
FIFO, and cleanliness. Complete scheduled inventories and stock and
requisition necessary supplies. Monitor dining rooms for seating
availability, service, safety, and well being of
guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling,
evaluating, counseling, disciplining, and motivating and coaching employees;
and serve as a role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Follow all company and safety and
security policies and procedures; report accidents, injuries, and unsafe work
conditions to manager; and complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests’ service needs, assist individuals with disabilities, and
thank guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards; and identify, recommend, develop, and implement
new ways to increase organizational efficiency, productivity, quality,
safety, and/or cost-savings. Read and visually verify information in a
variety of formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Stand, sit, or walk for an extended
period of time or for an entire work shift. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 50 pounds without
assistance. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Move through narrow,
confined, or elevated spaces. Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and
stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and sustaining
an inclusive, people-first culture. We are committed to non-discrimination on
any protected basis, such as disability and veteran status, or any other
basis covered under applicable law. Marriott International considers for
employment qualified applicants with criminal histories consistent with
applicable federal, state and local law. |
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