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Food & Beverage Operations Supervisor - Princeville, HI 96722
Marriott Vacations Worldwide
Job details
Job Type
Full-time
Full Job
Description
JOB SUMMARY
Supervise the Food and Beverage staff to ensure excellent owner/guest
satisfaction. Complete opening and closing duties including setting up
necessary supplies and tools, cleaning all equipment and areas, locking
doors, etc. Inspect storage areas for organization, correct application of
food use records, and cleanliness. Complete scheduled inventories and stock
and requisition necessary supplies. Complete work orders for maintenance
repairs. Ensure the quality of food and beverage meets all sanitary and
safety standards. Ensure the quality of food and beverage, along with the
quality of service meets or exceeds company standards.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role
model and first point of contact of the Guarantee of Fair Treatment/Open Door
Policy process.
CORE WORK ACTIVITIES
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications.
Ensure uniform and personal appearance is clean and professional, maintain
confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate
and address guests' service needs, assist individuals with disabilities, and
thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team
to reach common goals, and listen and respond appropriately to the concerns
of other employees.
Ensure adherence to quality expectations and standards; and identify,
recommend, develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance.
Perform other duties as assigned.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and
holidays.
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