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Manager,
Quality Assurance - McDonough, GA 30253
Dole Packaged Foods
Job
details
Job Type
Full-time
Full Job Description
Overview:
Provide leadership, technical assistance and
direction to QA Supervisors, QC Supervisors, QA Associates, and QC
Technicians. Directly responsible for ensuring that received raw materials,
suppliers, production and distribution of products meets or exceeds all
quality and food safety standards. See new product concepts from inception
through to commercialization. Qualify, monitor, and provide feedback to raw
material vendors and Co-Packers.
Responsibilities:
- Responsible
for reviewing and verification of raw material and raw material
specifications.
- Responsible
for evaluation of raw materials and suppliers
- Identifies and
recommend creative and practical applications and modifications of ingredients,
formulas and packaging materials.
- Oversee
specifications, shelf-life, and other activities for new products and
brand maintenance.
- Supervise
plant trials and start-up activities.
- Identify
innovation opportunities with Supplier and Contract Manufacturers.
- Develop and
execute department budget and implement Capitol Budget to ensure
facilities and equipment are sufficient to support department goals and
objectives.
- Manage
supervisor level team members to execute against project timelines for
pipeline activities.
- Manage the
day-to-day operation of the Receiving Laboratory including ensuring
supplies and equipment are available and in proper working condition.
- Supervise the
monitoring and inspection of the raw materials, product, equipment use and processing steps of raw ingredients through
finished goods, including monitoring ingredients, formulation and
processing procedures to ensure production to design quality product.
- Develop team
members technical and professional skill sets through mentoring and
training.
- Provide
leadership in coaching, education and training of management staff and
plant employees for Quality Assurance; seeks assistance as needed from
other training resources.
- Responsible
for engaging in customer feedback cycle i.e. customer input, complaint,
research, report, resolution.
- Communicate
quality metric and inspection results to appropriate managers and others
in leadership positions including, but not limited to daily, weekly or
monthly KPI reporting.
- Assist for all
local, state, federal and third-party food safety and quality audits,
customer/second-party audits, organic and kosher
certifications/inspections, and non-GMO verification.
- Manage and
Direct the work flow of Receiving Quality Assurance Technicians,
Associates and Supervisors.
- Responsible to
comply with FSMA requirements, SQF Code and ISO 22000 Food Safety
Management Standards.
- Responsible to
enforce all Quality and Food Safety Management Standards and Regulations
to ensure continual improvement and effectiveness of the Food Safety
Management System with the ability to satisfy our customers and provide
products that are in accordance to their intended use and safe for human
consumption.
- Manage and
implement effective corrective action systems to improve quality.
- Develop and
communicate plant programs to meet compliance with government standards
and HACCP guidelines.
- Assist with
special projects as needed.
- Prepare and
present new projects, plans and opportunities to all levels of
management.
- Drive
innovation and strategic development.
- Document
processes and procedures which standardize and support company and
regulatory information requirements.
- Convey,
demonstrate and implement good manufacturing practices.
- Ethically
represent the company and be compliant with corporate Code of Conduct.
- Assist with
special projects, as needed.
- Follow and
enforce company policies.
- Follow and
enforce safety procedures.
- Other duties
that are reasonably associated with the above essential functions of the
job as assigned by Director of Quality Assurance and Technical Services.
Supervisory Duties:
- Manage/
Quality Assurance Supervisors, Quality Control Supervisors, Quality
Assurance Associates, Quality Control Associates
Work Environment:
- Industrial
Plant environment with related noise and temperatures.
Physical Requirements:
- Ability to sit
and use a computer for extended periods of time; ability to answer
phones, and utilize a variety of office equipment
- Ability to
lift a minimum of 40 lbs. and reach overhead
- Must be able
to climb stairs
- Requires
climbing, standing, stooping, twisting, lifting, and other physical
movements to perform the job
Travel Requirements:
- 10-15% travel,
both domestic and international, may be required.
Qualifications:
- Bachelor of
Science Degree or equivalent required in Food Science, Engineering,
Microbiology, Biology, Chemistry or related fields, with a preference
for a higher degree
- Four (4) years
of supervisory experience in Manufacturing and Quality Assurance in food
industry
- Understanding
of HACCP, GMP, FSMA, SQF Code, ISO 22000 Standard, Food Allergens and
Microbiology
- Proven track
record of successful product realization from concept to
commercialization
- Industry
leading understanding of ingredient functionality, product evaluation,
health and nutrition, food manufacturing processes, microbiology,
quality assurance principles, and market research practices
- Must be
formally trained on HACCP implementation
- Advanced
training and knowledge to ensure compliance with FSMA regulations, state
and federal food standards, sanitation chemical/material use and
procedures, food safety procedures, and dairy plant inspections, 3rd
party audits, food labeling, and product distribution and handling
- Must be a
trained Preventive Control Qualified Individual
- Knowledge in
government regulatory requirement in the process of Foods including FSMA
- Quality and
Food Safety Attitude
- Excellent
communication skills both written and oral, and ability to work effectively
with teams
- Strong
organizational and planning skills
- Strong drive
for results and execution ability
- Effectively
use standard business suite of Microsoft software
- Excellent
record keeping documentation skills
- Previous
experience in the supervision of personnel
- Must be able
to lead team members effectively
- Familiar with
food manufacturing processes, protocols and safe food handling concepts
- Must be able
to lead team members effectively
- Must be
assertive and able to function independently
- Must be able
to recognize and correct any quality problems
- Must be able
to exercise good judgment and decision-making skills
- Must be able
to complete tasks in a timely fashion
- Must be
dependable and willing to work all hours/shifts required to meet
departmental demand
Employment is contingent upon drug screen,
background verification and skills test required for some positions.
All qualified applicants will receive consideration for employment without
regard to race, sex, color, religion, sexual orientation, gender identity,
national origin, protected veteran status, or on the basis of disability.
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