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Manager
Food Safety & Quality, Special Operations - New York, NY
HelloFresh
Role:
Manager Food Safety & Quality, Special Operations
Reports to: Director of Food Safety & Quality
Come see what's cookin' at
HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by
making it more convenient and exciting to cook meals from scratch. We have
offices all over the world and we deliver delicious meals to millions of
people.
We are the industry leader in meal-kit subscription
services and we're growing all the time. We have distinct meal-kit services
that cater to everyone with the most menu variety in the market, which allows
us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, and
international, and our work environment is an inspiring space where you can
thrive as a result.
Job Description:
As the Manager of Food Safety & Quality, Special
Operations, you will deliver strategic quality & food safety leadership
across the HelloFresh network. With the support of the Food Safety &
Quality Manager, Special Ops you will work closely with site specific Food
Safety & Quality leaders working toward continuous improvement of Food
Safety & Quality programs.
You will ...
- Implement technology based food safety and quality improvements
to further advance industry leading FS/QA programs
- Implement SQF,
organic & gluten free based programs at all HelloFresh locations by
working with regional food safety and quality leadership
- Utilize
project management methodology to drive continuous improvement projects
related to product quality and customer experience
- Maintain and
improve Food Safety standards through audits and inspections
- Manage quality based product timelines with key stakeholders
including finance, procurement, recipe development, customer care,
operations, nutrition and other departments
- Lead the
implementation of Food Safety & Quality standards at startup of new
HelloFresh locations; including training, technology, risk management,
and process ownership
- Partner with
Procurement, Operations and other departments to develop SOPs and KPIs
that will drive standardization and improvement across all aspects of
the company
You are...
- Trusted
Partner & Adviser: you're able to cultivate collaborative
partnerships with others inside or outside the organization who can
provide information, assistance, and support
- Bold: you are
a true entrepreneurial spirit and not afraid to take calculated risks to
disrupt the status quo; you're a visionary leader that listens to your
team and values their ideas
- Strategic:
you're a critical thinker who uses logic to identify alternatives,
evaluate, and present approaches to solve complex problems while
thinking in terms of contingency plans
- Customer-focused:
you understand the importance of customer experience and are able to
achieve excellence in delivering the planned customer outcomes with the
highest level of customer care and customer satisfaction
- Results-oriented:
recognizes and resolves situations that are ambiguous or challenging,
focus effort on meeting or exceeding goals, and pave the way for
efficiency
At a minimum, you have...
- Bachelor's
Degree (Masters preferred) in Food Science, Microbiology, Supply Chain,
or related; at minimum, high school diploma with no less than 6 years'
relevant experience
- 5+ years of
experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
- Well-versed in
quality systems, food safety regulations, HACCP, SQF, GMPs
- Quality or Ingredient
Certifications a plus (ASQ, SQF, AIB etc.)
- Efficient
Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive,
sheets, etc.), and Tableau capabilities
Schedule: Monday-Friday (working weekends and holidays may be
required) up to 50% travel
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