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Quality & Food Safety Ops Specialist - Minster, OH



Pulled from the full job description

Health insurance, Parental leave


 About the job

At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably-produced foods and beverages that nourish people’s lives. Some of our brands include Dannon, Activia, Horizon Organic, International Delight, Silk, Oikos, So Delicious Dairy Free, Stok, Two Good, Vega, and Wallaby Organic. And as the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet.

With headquarters in Broomfield, CO and White Plains, NY, Danone North America has more than 6,000 employees across the U.S. and Canada, and more than a dozen manufacturing facilities across North America. Our employees enjoy competitive pay and industry-leading benefits (including flexible (unlimited) time off and up to 26 weeks paid parental leave), and share a common mission and culture committed to both business results and social purpose. When you join Danone North America, you become part of a global team that is inspiring a healthier world through food.

Danone North America is looking for a Quality & Food Safety Ops Specialist in Minster, Ohio.

The purpose of the QFS Ops Specialist is to assist the Lab Supervisor and Quality Engineers in advancing Food Safety and Quality at the Minster plant. This role will provide night-time leadership and guidance for the Minster laboratory and be the quality point of contact for routine quality tasks and troubleshooting for packaging and processing.

This position requires the ability to lift a minimum of 30 lbs., have stamina and endurance (e.g., standing, sitting, walking, etc.) for long hours, and must be able to work nights.

Specific Job Duties & Tasks:

Assist Lab Supervisor

  • Liaison to ensure consistent communication across all lab shifts.
  • Lead 2nd & 3rd shift lab technicians and provide performance feedback to lab supervisor
  • Assist with on-boarding new 2nd & 3rd shift lab technicians; perform training competency assessments
  • Provide guidance and troubleshooting assistance to 2nd & 3rd shift lab technicians including determining what product needs to be held when there is a quality failure.
  • Ensure lab activities are performed and documented properly.
  • Follow-up on corrective actions related to laboratory non-conformances
  • Perform all other assigned tasks/duties

Assist Quality Engineers

  • Liaison to ensure consistent communication across all departments
  • Perform line/area walks & equipment inspections in raw milk, processing, and packaging (routine and investigative)
  • Audit operator quality checks
  • Point of contact to assist/troubleshoot issues in the lab, raw milk, processing, and packaging
  • Assist with inspection & audit follow-ups & action item closure
  • Assist with quality training and education
  • Assist with improving processes and updating SOPs
  • Manage holds and assist with investigations
  • Quality support for projects & product launches that occur at night
  • Execute assigned special projects
  • Perform all other assigned tasks/duties

About you


Essential Knowledge, Skills, & Abilities:

  • Must be a self-starter and able to motivate others
  • Demonstrated ability to work with cross-functional teams and to share knowledge/ideas
  • The ability to assess, analyze, make decisions, and resolve complicated quality problems
  • The ability to serve as a change agent who is able to "make it happen" while building positive relationships on a foundation of trust and mutual respect
  • Must possess excellent spreadsheet, word processing and database computer skills
  • Excellent communication (verbal, written), presentation skills, leadership, and interpersonal skills
  • The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals and can write routine reports and correspondence
  • Meticulous work ethic and keen awareness to detail
  • Ability to work under deadlines
  • Perform other duties as assigned

Preferred Qualifications:

  • BS degree in Food Science, Microbiology, or related field.
  • Prefer 3 years previous Quality Assurance experience in food/beverage manufacturing environments with emphasis on dairy fermentation and laboratory management.


About us

At Danone North America, you’ll work with some of the best-known food and beverage brands in the world like Activia, Silk, Horizon Organic, Two Good, Oikos, evian, and Happy Family. You’ll be part of the largest Certified B Corp™ in the world, working together to make sure our brands create real benefits for people, communities, and the planet. We have 6,000+ employees across the U.S. and Canada. Come join our movement for a healthier world: One Planet. One Health BY YOU.

Danone North America doesn’t just welcome what makes you unique, we value it. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status. Faithful to our values of openness and humanism, all of our employees share in the commitment to engage one another with dignity and respect.



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