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Manager, Food Safety and Quality Assurance (Supply Chain) - Baldwin Park, CA

In-N-Out Burger

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Health insurance

Full Job Description

Come join our family at In-N-Out Burger!

We have an excellent opportunity for a full-time Manager, Food Safety and Quality Assurance Ė Supply Chain in Baldwin Park, CA.

The Manager, Food Safety and Quality Assurance Ė Supply Chain is responsible for the development, oversight, and execution of the Food Safety and Quality Assurance (FSQA) programs throughout In-N-Out Burgerís Supply Chain.

In-N-Out Burger operates eight distribution centers (DCs): Baldwin Park, CA; Lathrop, CA; Lancaster, TX; Las Vegas, NV; Phoenix, AZ; Colorado Springs, CO; Draper, UT; and Medford, OR. These DCs receive, warehouse, and deliver all product used in In-N-Out Burgerís more than 370 restaurants located in these same states. This role is a key leadership position, responsible for ensuring all products delivered to In-N-Outís restaurants, from each of these DCs, adheres to In-N-Outís high quality standards, industry best food safety practices, and all related regulations.

General Responsibilities

Quality Control

  • Oversee the QC sampling operations at all warehouses
  • Standardize practices and protocols for QC sampling execution
  • Oversee the execution of sampling procedures
  • Monitor performance and report to key stakeholders
  • Oversee vendor compliance to In-N-Out Burger quality and food safety standards

Quality Assurance

  • Review and respond to quality inquiries from restaurants
  • Partner with vendors and internal partners to determine and implement appropriate corrective actions
  • Partner with the Purchasing Manager to ensure excellent purchase specifications
  • Oversee second and third-party supplier audit programs
  • Gather data, analyze trends, and report findings and recommendations to leadership

Food Safety

  • Manage the food safety program across all supply chain functions ensuring adherence to FSMA compliant Food Safety Plans
  • Review, modify, and update food safety plans to ensure regulatory compliance and appropriate mitigation of all reasonably foreseeable food safety risks in supply chain
  • Oversee and ensure the execution of all aspects of supply chain food safety plans
  • Ensure appropriate preventive measures and timely corrective actions as necessary to ensure food safety


  • Ensure excellent training and development for all direct reports and Associates engaged in FSQA responsibilities
  • Maintain a team-oriented atmosphere with direct reports and other departments
  • Remain current on industry best FSQA practices and applicable regulation and provide appropriate guidance to leadership
  • Maintain strong professional relationships with key stakeholders and other relevant groups, including:
    • In-N-Out Operations, Production, Purchasing, Warehousing, Distribution, Stores, and other internal teams
    • Regulatory bodies with food safety oversight of In-N-Out Burger supply chain facilities
    • In-N-Out Burger vendors
    • FSQA related professional organizations and industry peers

Work Schedule + Benefits

  • Full-time position, Salary (exempt)
  • Monday through Friday, 8 am to 5 pm. Occasional weekend, after hours, holiday and travel availability may be required

Minimum Requirements



  • Minimum of Bachelorís Degree in a biology, chemistry, or another closely related science
  • Minimum 5 yearsí experience in food safety quality assurance fields
  • Minimum 2 yearsí food manufacturing/warehousing/transport audit experience
  • FSMA qualified auditor, including processed food manufacturing, farms, warehousing, and distribution
  • FSMA PCQI trained
  • Intermediate to advanced computer skills
  • Excellent verbal and written communication skills
  • Ability to plan, organize, and execute training programs
  • Ability to collaborate and work as part of a team
  • Ability to work independently and with a focus on continuous improvement
  • Ability to write business reports and make presentations

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burgerís menu has remained the same since 1948, and we have maintained a simple philosophy Ė serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.

Equal Opportunity Employer by Choice


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