Quality Assurance Specialist - Robinson, IL
Not provided by employer
$51.2K to $64.8K per year is
Indeed's estimated salary for quality assurance engineer at The Hershey
Company in Robinson, IL.
Report inaccurate salary
The Hershey Company Robinson plant is a non-union plant
producing products such as PayDay, Heath, Skor, Milk Duds, Whoppers & Reese’s Pieces in a
high-speed complex environment.
The Quality Assurance Specialist’s primary role is to
serve as a liaison between Quality Assurance (QA) and Manufacturing. In this
role the QA Specialist provides support to the manufacturing operations and
depending on the shift may be the sole QA representative. This includes
responsibility for compliance to all company and regulatory
policies/procedures pertaining to product safety/quality and may include
The incumbent is the technical resource for Manufacturing
and Engineering, providing some leadership and guidance in the areas of
weight control, incident investigation and resolution, troubleshooting and
other related matters.
The incumbent also provides support to employee training
and product and process audits. The QA Specialist must have a sound working
knowledge of Hershey’s quality system requirements. Some laboratory duties
may be required.
production activities to meet quality & food safety specifications
and regulatory standards by providing training, auditing,
troubleshooting and incident management.
in efforts to educate and train the workforce on food quality & food
safety issues. Conducts training specifically for plant employees and
regularly follows up with employees to ensure that they understand the
requirements of their jobs.
audits in accordance with Product Excellence Program (PEP)/ Hazard
Analysis and Critical Control Point (HACCP) / Environmental compliance
and analyzes incidents to identify trends in product quality & food
safety information. Initiates corrective actions and communicates
findings as appropriate. Uses various computer support systems (ex. SAP
product tracking, Line Production Reporting (LPR), Cost of
Non-Conformance (CONC), etc.) to help isolate / solve problems.
continuous improvement through utilization of PEP program elements such
as System Control Plans, Sanitation Standard Operating Procedures
(SSOP), HACCP, ACCP, Weight Control and Consumer Complaint Reduction.
Participates in or Leads improvement teams and prepares reports as
Project / New Product Support:
direct or moderate supervision, acts as QA representative on
multi-functional project teams or non-routine assignments. May support
new product efforts from initial test runs to full-scale production to
assure integrity of systems.
Minimum knowledge, skills and abilities required to
successfully perform major duties/responsibilities:
of federal and state food industry regulations.
of sanitation and pest control practices
with Global Food Safety Initiative (GFSI) standards
computer, document management skills and attention to details
to effectively communicate in verbal and written form
to work flexible hours to support other shifts when needed
problem solving/trouble shooting skills
understanding of a production / manufacturing environment
auditing / assessment skills
leadership skills and ability to influence management enabling the
direction of activities of teams of employees that do not have direct
reporting to this role
in computer programs / software such as Microsoft Word, Outlook, Excel,
Access, Power Point, SAP (Recipe Management), Net Weight and QA Trends
knowledge of regulatory and quality system requirements – Hershey’s
Product Excellence Program (PEP), HACCP, Good Manufacturing Process
Minimum Education and Experience Requirements:
degree in Food Science, Microbiology, or related field preferred
years related experience preferred
related experience in a high-speed automated Consumer Goods
manufacturing environment preferred (e.g. production of food, beverages,
tobacco, pharmaceuticals, household goods, and/or tobacco)
candidates must be flexible to work any shift as needed
candidates must be able to be “on call” (rotational schedule) to cover
weekends as needed.
The Hershey Company is an Equal Opportunity Employer. The
policy of The Hershey Company is to extend opportunities to qualified
applicants and employees on an equal basis regardless of an individual's
race, color, gender, age, national origin, religion, citizenship status,
marital status, sexual orientation, gender identity, transgender status,
physical or mental disability, protected veteran status, genetic information,
pregnancy, or any other categories protected by applicable federal, state or
The Hershey Company is an Equal Opportunity Employer -
If you require a reasonable accommodation as part of the
application process, please contact the HR Service Center
1401 W Main St, Robinson, IL