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Sr. Specialist, Food Safety & Quality - Atlanta, GA

Tropical Smoothie Café, LLC


The Senior Specialist, Food Safety & Quality is responsible for supporting and administrating programs and processes that ensure supplier excellence as it pertains to food safety and quality assurance. This includes administration of a new supplier monitoring program, the management and resolution of product quality feedback and the documentation of department processes and procedures. The Senior Specialist, Food Safety & Quality will also be held accountable for maintaining and reviewing required documentation from suppliers and managing several other repositories of relevant information. This position will also undertake strategic department projects, as needed, as time permits. This role reports to the Senior Vice President of Supply Chain. The position will work closely with suppliers, brokers, distribution centers, operations and the supplier excellence team.


  • Maintain entire lifecycle for internal feedback/complaint management
  • Administer supplier monitoring program that ensures supplier excellence and that product meets specification; follow-up accordingly
  • Ensure required supplier documentation is received, reviewed, organized and up to date
  • Update, track and maintain information regarding new or pending changes to regulatory affairs
  • Document department processes and procedures
  • Work with supplier excellence team to contribute subject matter expertise for internal decision making
  • Complete, maintain and distribute documentation related to food safety and quality
  • Support cross-functional food safety and quality initiatives
  • Remain informed of new findings, knowledge, practice and solutions related to food safety, quality and regulatory compliance


  • 1-3+ years of relevant experience is required
  • Food/beverage manufacturing experience preferred
  • QSR or Fast Casual experience a plus


  • B.S. or M.S degree in science: food safety, public health, microbiology, food science or related discipline is preferred


  • Knowledge and understanding of microbiological testing
  • Knowledge of Global Food Safety Initiative and benchmarked schemes
  • Knowledge of the Food Safety Modernization Act (FSMA)
  • PCQI training, preferred
  • ServSafe certification
  • High level of integrity and dependability with a strong sense of urgency
  • Strong interpersonal, written, communication and relationship-building skills
  • Self-starter; able to clarify ambiguity and create solutions in a fast-paced organization
  • Solid project management skills with excellent organizational skills and ability to maintain composure under pressure
  • Ability to work cross-functionally and build working relationships through collaboration, influence and negotiation to successfully accomplish a task
  • Ability to work on tight deadlines in a fast-paced, team environment
  • Must be computer proficient (MS Word, Outlook, PowerPoint, Excel)


  • This position requires up to 10% travel to manufacturers and cafes, as needed.



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