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Director
of Food and Work Safety - Portland, OR
New Seasons Market
$100,000 - $137,550 a year
Job details
Salary
$100,000 - $137,550 a year
Full Job Description
Job Brief
We're hiring for a Food and Work Safety Director to join our
Risk Management team!
In accordance with New Seasons Market COVID-19
policy, full COVID-19 vaccination is required as condition of employment
in Oregon & Washington; medical, disability-related and
religious exemptions may apply.
Job Title: Director of
Food and Work Safety
Department: Risk Management
Job Region: Store Support – Portland
Reports-To: Sr Director of Governance Risk and Compliance
Exemption Status (typically): Exempt
Requirements: As a retail grocer, we operate 7 days/week and 365
days/year and as such work in support of our stores may include evening and
weekend hours per the needs of the business. Valid Driver License and vehicle
required, with ability to travel regularly to store locations, trade shows
and other off-site locations throughout the United States.
About us: New Seasons Market began in 2000 when three families
got together to open a neighborhood market, a place where local communities
can come together to connect with where their food comes from. A friendly,
inviting place that honors its region’s farmers, ranchers, growers and
makers—helping them prosper for generations to come. Over the years, our
community has grown, but our goal is still the same: to build community
through good food.
About the role: Responsible for understanding, implementing and
leading mentorship and accountability in development of the company’s food
safety, quality assurance, work safety, and claims programs. This is a
management / leadership position. You are responsible for providing
leadership in line with company values and promoting a positive and
progressive work environment in alignment with our company mission, vision
values and policies.
General Requirements:
- Understands and models our company
culture. Acts as a steward of company resources, mission, vision and
values. Promotes sustainable business practices.
- Embraces an agile work environment and
guides others through change and continuous improvement.
- Builds community within and outside of
New Seasons Market and New Leaf Community Markets. Works in stores and
other offsite events and locations as needed to support our core
business and community.
- Works cooperatively and positively with
fellow team members, customers and vendors spiriting a respectful
workplace where everyone is welcome.
- Demonstrates ability to manage own time
and models a flexible work style. Shifts tasks as priorities and
circumstances change based on needs and conditions of department.
Creative with problem-solving and is solutions-oriented.
- Utilizes strategic thinking, data and
industry knowledge, and calculated risk-taking to create competitive
advantage.
- Understands group dynamics in order to
foster a positive and collaborative work environment. Develops strong
and engaged teams and internal partnerships.
- Plans for the future by setting clear and
attainable goals.
- Communication style is confident,
informative, adaptive to different styles and effective.
- Gives and receives feedback in a
constructive manner demonstrating company Speak Up culture.
- Maintains confidentiality and exercises
good judgment around sensitive information.
- Adheres to work and food safety policies
set forth by the company and all local, state and federal regulatory
agencies. Contributes to store and office cleanliness, maintains
equipment.
- Observes all company rules and policies.
Understands and complies with specific department or location
guidelines, tasks and responsibilities.
Position Responsibilities:
- Directly manages food safety, quality
assurance, work safety and claims managers and specialists
staff across both New Seasons Market (NSM) and New Leaf Community
Markets (NLCM).
- Demonstrates leadership as a member of
the risk team in developing the company’s food and work safety
philosophy and practices.
- Provides leadership and oversight of work
and food safety programs and initiatives and ensures compliance with all
applicable laws, rules and regulations. Implements appropriate best
practices.
- Responsible for program specific
financials, includes analysis when needed and solid understanding of
financial goals and factors that influence them. Develops and executes a
plan when results do not meet expectations.
- Manages department budget and expenses.
- Develops and maintains positive
relationships with all store managers, staff, and major business unit
leaders. Engages stores on an operational and strategic level and
ensures that quality assurance, work and food safety teams provide
necessary support.
- Ensures the company’s risk management
policies and strategies are in compliance with
applicable building safety, ODA, OSHA and other similar standards and
regulations.
- Ensures business continuity plans are in
place and communicated effectively.
- Works cross-functionally with other
members of the operations and risk teams to ensure that food safety and
work safety policies are aligned.
- Uses business data and metrics to make
effective decisions that improve the safety of our staff and customers
and to reduce potential liability.
- Identifies operations related risks and
effective mitigation measures. Promptly addresses and seeks resolution
to operational issues.
- Understands and holds store managers
accountable for compliance with New Seasons Market and New Leaf
Community Markets food and workplace safety policies and guidelines.
- Drives continual improvement in process
and work environment.
- Resolves conflicts quickly.
- Ensures information and safety updates
are promptly communicated to business units and third-party tenants when
necessary.
- Ensures the prompt resolution of service
level issues and concerns from our staff and customers.
- Performs periodic store walkthroughs with
Store Managers and Operations Directors to evaluate opportunities to
improve equipment maintenance, workplace and food safety, and store
cleanliness standards.
- Collaborates with stakeholders across the
entire company to create a remarkable customer experience.
- Responsible for overall training and
knowledge of department staff. Responsible for department growth and
succession planning.
- Ensures team has strong program specific
financial knowledge and business acumen.
- Tools and Equipment Used (not all
inclusive): This position works with standard office equipment. May be
required to use the following tools and equipment when working in stores
or offsite; baler, hand truck, POS, industrial kitchen equipment (i.e.
blast chiller, grill, knives/blades, oven, grills, scales, etc.) and
basic housekeeping / janitorial items.
- This position works consistently at a
light work level and may be asked to work on occasion at a medium or
heavy work level when supporting stores or other offsite events.
Frequently required to sit, walk, reach and grasp. Occasionally required
to be on feet with a mix of standing and walking throughout shift. Up to
occasionally, dependent on location, required to climb stairs, step
stool and /or ladders.
- Performs other tasks and duties as
assigned.
This job description is not meant to be an all-inclusive list of
duties, responsibilities and requirements, but constitutes a general
definition of the position's scope and function within our company. New
Seasons Market / New Leaf Community Markers reserves the right to amend and
change duties, responsibilities, and requirements to meet changing industry
or business needs as necessary.
What you Bring as a Candidate:
- Minimum of 10 years of experience
required.
- Previous food and/or grocery specific
industry experience preferred. Experience in a multi-unit, high growth
retail or similar environment required.
- Knowledge of retail operations program /
policies, food and work safety experience required
- Previous management or leadership level
experience required. Experience managing and mentoring multiple direct
reports, including across multiple geographic regions.
- Prior large-scale project management and
implementation experience.
- Bachelor’s Degree in related fields
required, however relevant work experience in lieu of formal education
is acceptable.
- High-level proficiency with MS Office.
Working knowledge of project management or other retail specific
software preferred. Skills to learn new computer programs and systems.
- Excellent interpersonal skills, including
tact and diplomacy, to collaborate, negotiate and communicate
effectively and professionally with cross-functional partners at all
levels in the company.
- Ability to manage financial results,
including labor, sales and profit margin.
- Demonstrated leadership skills with
problem-solving, project management and execution of initiatives across
multiple locations and regions.
- Proven experience driving and executing
strategic initiatives, policies, programs and projects that achieve
measurable business results.
Physical and Environmental Work Space: Work occurs in office, a variety of off-site
environments and in a grocery store environment which includes surfaces that
can be wet and slippery, moderate noise level, and temperature extremes in
controlled environments in the cooler and freezer, and depending on location,
working outside in all temperatures. There may be exposure to certain
allergens and / or chemicals. In accordance with the Americans with
Disabilities Act, the ADA Amendments Act of 2008, and other applicable state
or local law, we will make reasonable accommodations to qualified applicants
and employees with disabilities.
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