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Food Safety Specialist / Service Technician - Livonia, MI


SMART Systems




$38,000 - $44,000 a year - Full-time


Job details


$38,000 - $44,000 a year

Job Type



  • High school or equivalent (Required)
  • Food service: 1 year (Preferred)
  • Food Safety Certification (Preferred)


Pulled from the full job description

Health insurance

Dental insurance


Paid time off

Vision insurance

Life insurance

Full Job Description

Full Job Description: Service Technician / Food Safety Specialist

SMART Systems provides food safety, sanitation, and temperature monitoring systems to the School Nutrition Industry and is seeking a Service Technician / Food Safety Specialist to work with current customer school districts in Eastern Michigan to deliver and service its proprietary systems. SMART Systems Service Technicians are factory certified “Food Safety Specialists” that provide standardized service calls to school kitchens on daily basis throughout the school year.

About this Position:

A Service Technician / Food Safety Specialist, visits approximately 5-7 school kitchens per day. During each service call, they review and assess the food safety and sanitation of the operation, inspect and adjust detergent dispensing and temperature monitoring equipment, as well as train the staff on predetermined food safety and sanitation topics and procedures. In addition, the Service Technician will maintain the inventory levels of the required sanitation materials at each site from their company provided service vehicle.

Service Technicians utilize a proprietary software on a company provided smart phone to document their service calls electronically. Service calls are conducted in one geographical location each day, and this varies day to day.


The workday starts between 5 and 6 AM and is usually completed by 2 or 3 PM. Our business calendar follows a traditional school calendar, so weekends, evenings, and major holidays are off except for annual industry conference and company meetings. Overnight travel is occasionally required.

We are seeking an individual with the following qualities:

  • An experienced detail-oriented Food Service Manager or individual that would enjoy working in the school food service industry. Current ServSafe® certification or ability to pass future certification exam is required.
  • An independent professional with a positive upbeat attitude who enjoys working with other people in a customer service capacity.
  • An individual who would enjoy training small and large groups of school food service employees in a pleasant manner.
  • Basic experience working with hand tools and or a willingness to learn how to install and troubleshoot light equipment in a commercial kitchen and dish room environment.
  • Excellent written and verbal communication skills.
  • Proficient with cell phones, computers and applications like Gmail, Microsoft Word, Excel, PowerPoint, etc.
  • Ability to regularly lift/carry packages that weigh up to 50 lbs. and easily enter and exit a service vehicle.
  • A valid driver’s license and be able to pass criminal background check and drug test as required by our customer school districts.
  • High School Diploma or GED required.

Compensation and Benefits:

This is a full-time position that includes:

  • Competitive salary: starting salary $38,000 - $44,000 per year based on experience
  • Company service vehicle for business use
  • Hands on training and education
  • Business credit card
  • Cell phone
  • Uniform items
  • Health insurance, including dental and vision
  • Life insurance
  • Paid time off
  • Simple IRA Savings plan featuring a company contribution of up to 3% regardless of your contribution
  • Potential to earn share of annual business profit bonus
  • Potential to participate in other bonus programs tied to customer retention

Additional Company Information:

SMART Systems is the exclusive authorized distributor of the nation’s leading School Food Safety and Sanitation Program – SFSPac®, and SmartSense by DIGI® - Temperature Monitoring Systems. SMART Systems has been proudly serving the school nutrition industry throughout Indiana, Kentucky, Michigan and Southwestern Ohio since 1993!

We have a loyal and long-term customer base and maintain a positive reputation in the industry.

Our headquarters are in Mishawaka, Indiana and we have local teams based out of Detroit Michigan, Indianapolis Indiana, and Louisville Kentucky.

For more information about SMART Systems visit:

Job Type: Full-time

Pay: $38,000.00 - $44,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay


  • High school or equivalent (Required)


  • Food service: 1 year (Preferred)


  • Food Safety Certification (Preferred)

Work Location: Multiple Locations




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