Bar
Safety Supervisor - Cleveland, OH 44113
Hilton
Full-time
Job details
Job Type
Full-time
Full Job Description
What will I be doing?
A Bar Safety Supervisor is responsible for ensuring the safety of guests and team
members and the security of Bar 32 in the hotel's continuing effort to deliver
outstanding guest service and financial profitability. The Successful candidate
must possess a positive blend of Hospitality and Protection when dealing with
guests and team members
What will I be doing?
As a Bar Safety Supervisor, you would be responsible for ensuring the safety of
guests and team members and the security of the hotel and property in the hotel's
continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to
the highest standards:
Greet guests upon arrival
Ensure security of main entrance to prevent unauthorized entries/ ID verification
Enforcing liquor and bar entry laws
Respond to all emergencies inside the bar
Monitor guest behavior
Assist with closing procedures
Crowd control - using problem solving skills to settle disputes in a respectful
manner
Contacting proper authorities if needed
Report all incidents, accidents, and medical emergencies to Security Dispatch
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry.
Today, Hilton remains a beacon of innovation, quality, and success. This
continued leadership is the result of our Team Members staying true to our
Vision, Mission, and Values. Specifically, we look for demonstration of these
Values:
- Hospitality - We're
passionate about delivering exceptional guest experiences.
- Integrity - We
do the right thing, all the time.
- Leadership - We're
leaders in our industry and in our communities.
- Teamwork - We're
team players in everything we do.
- Ownership - We're
the owners of our actions and decisions.
- Now - We operate
with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and mid-priced
hotels. For nearly a century, Hilton has offered business and leisure
travelers the finest in accommodations, service, amenities and value. Hilton
is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with
the light and warmth of hospitality" unites us as a team to create
remarkable hospitality experiences around the world every day. And, our
amazing Team Members are at the heart of it all!
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