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Operational Quality Supervisor - Plymouth, WI 53073

Sargento Foods, Inc.


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Adoption assistance

Dental insurance

Health insurance

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·       $67.7K - $85.7K a year is Indeed's estimated salary for this role in Plymouth, WI.

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Req ID: 1388

Plymouth Operations

3RD, 10:30pm-6:30am, M-F

Your Story.

You will ensure and support the administration of the company’s quality food safety systems and assure legality by planning, coordinating, and directing manufacturing plant quality assurance and food safety programs. You will also ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinates.

Your Passion. Our Culture.

At Sargento, you work for a company you believe in, with a family of people who believe in you. Our culture stems from a simple premise: Hire good people and treat them like family. At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company. You will be encouraged to make a meaningful difference in the community, in the company and in your career. With diverse experiences and tools to learn and develop, you can transform your aspirations into reality. If you’re ready for the right place to belong and grow your career, you can find it here.

What You Do.

  • Plans, coordinates, and conducts research and development programs of considerable scope and complexity leading to new or improved products, processes, or packaging systems.
  • Performs job responsibilities and monitors employee practices to ensure Sargento Foods Inc. (SFI) products are Safe, Quality, and Legal by making risk-based decisions. Keeps accurate and legible records.
  • Executes Sargento Foods, Inc. quality philosophy.
  • Verifies critical-to-process parameters, including verification of food safety systems.
  • May serve as back-up to the Operational Quality Manager in his/her absence.
  • Advanced knowledge of food safety requirements including HACCP.
  • Assesses process capabilities through inspection, technical discussions, capability studies, and audits.
  • Works with other functional groups (e.g., Procurement, Logistics, Supply Quality, and Manufacturing) to ensure quality of purchased products and services.
  • Coordinates objectives within and among manufacturing locations to maximize product reliability, minimize variation, and reduce costs.
  • Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
  • Develops and implements Standard Operating Procedures (SOPs), inspection and acceptance criteria, and training programs.
  • Coordinates and assigns daily tasks and projects. Prioritizes work to meet the needs of internal and external customers.
  • Trains and develops employees. Evaluates performance and provides feedback to OQ Specialists. Works with Operational Quality Manager on determining training needs, skills development, or disciplinary action.
  • Communicates quality and safety issues to Manufacturing and helps develop corrective and preventive actions.
  • Applies quality management tools and approaches to continuous improvement projects.
  • Lead continuous improvement activities and cross-functional team projects.
  • Assists with second- and third-party audits at discretion of Sr. OQ Manager.
  • Assists with Quality Concern process through investigation, root cause analysis, research, analysis, and executing workflows.
  • Conducts or supervises testing of products in the laboratory for compliance with specifications or critical control limits. Assures testing is conducted in accordance with approved methods and SFI’s written standards and procedures.
  • Monitors statistical process control charts to identify trends that may signify unexplained equipment variation within standard methods of analysis.
  • Collaborates with Research and Development (R&D) to determine critical to quality attributes. Assesses process capability through inspections, technical discussions, capability studies, and audits.
  • Delegates laboratory calibration and preventive maintenance activities to ensure equipment is performing appropriately.
  • May be assigned as the lead of specific programs (e.g., lead Material Review Board, continuous improvement projects, etc.)
  • Dispositions nonconforming materials and products on hold.
  • Acts as a liaison and technical resource for Research and Development (R&D) personnel and product formulas and coordinates Operational Quality resources for R&D trials.
  • Performs and oversees laboratory supply ordering practices. Identifies cost improvement opportunities.
  • Research technical issues. Provide root causes and possible solutions to issues.
  • Handles confidential information.
  • Supervisory Duties
    • Directly supervises 3-9 employees, and indirectly supervise an additional 2-5 employees
    • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, disciplining employees, addressing complaints, and resolving problems.

Your Education and Experience.

  • A bachelor’s degree from a four-year college or university is required.
    • A degree in Food Science or related science field is preferred.
  • Previous quality and supervisory experience is also required.
  • ASQ Certified Quality Auditor or HACCP Auditor preferred.
  • Preventive Controls for Human Food training to serve as a plant Preventive Controls Qualified Individual (PCQI) will be required within an agreed upon time frame after hire.

Benefits that set us apart.

  • Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
  • Onsite Health & Wellness Center: includes a nurse practitioner, licensed physical therapist, dietitian, personal trainer, and health coach, care coordinator and work-life mentor
  • Extraordinary Employer 401K contribution which includes Profit Sharing Plan
  • Relocation Assistance
  • Tuition Reimbursement
  • Access to Employee Store

Our Story.

With over 2,000 employees and net sales of $1.5 billion, Sargento Foods is a family-owned company that has been a leader in cheese for more than 65 years. We created the world’s first, successful pre-packaged sliced and shredded natural cheeses. Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces. Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



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