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Quality Assurance Specialist
(Coffee) - New York, NY (part of
Nestl้)
Job details Job Type Full-time Full Job Description At Nespresso we place people and
specialty coffee at the heart of what we do. As part of our team, you'll be
empowered to inspire, care, act, and innovate to reach your full potential
and reimagine what coffee can be. We're committed to delivering an exceptional
coffee experience that elevates our community, suppliers, farmers, and each
other, channeling our growth-minded spirit to set new standards in global
coffee culture. Quality, sustainability, diversity and inclusion are core to
who we are and critical to our vision of driving positive change. Throughout
our factories, boutiques, and office locations, Nespresso careers are
brimming with first-rate opportunities to push the boundaries of coffee
exploration. Position Summary: Ensure quality & food safety
processes awareness and implementation throughout the Nespresso organization.
In this framework the Quality Assurance Specialist will assist in projects
and lead tasks that ensure the implementation of quality related processes
which will concern both our customers and employees. Primary Duties: ISO 9001:2015 Ongoing updating of
Document Management System and work along other department to ensure
completeness Support Internal Auditor training and Internal Audits within
the company, including Boutiques preparation and audit readyness
Support and participate on the action plan for ISO 9001:2015 and during the
external audit Compliance: Perform yearly
Boutique/WH/POS audits, evaluate audit findings, coach BTQ to root cause and
action plan properly and close out the report within resoanable
time. Ensure any imported or local developed products are
in compliance with US legislations accordingly, including Food &
Bites, accessories and local developments. Provide support on any FSVP and
Prop 65 analysis and/or requests. Liase with
Marketing and NUSA Regulatory experts to review all artworks within HQ system
on time and ensure products are compliant with US legislations on labeling. CAPA Ensure appropriate Corrective
and Preventative Actions (CAPA) are initiated, implemented and monitored.
Support quality related activities are implemented and followed (yearly
traceability exercise, Quality & Food Safety (in Boutiques, warehouses and
Point of Sale), Temperature control, Complaint Management, MRQSHE and BCP.
Support Complaints Management activies in liason with other departments. Perform root cause
analysis or GO SEE THINK DO when necessary and supporting other deparments if needed. Food Safety Ensure food compliance
in Boutiques, offices & at events. Ensure food safety procedures are
followed. Train employees on food safety and increase food safety awareness
through initiatives. Perform PAS96 assessment and follow-up on open actions
every 2 years. Organize yearly water testing on the Boutique's network Projects/Administrative: Lead
projects to assure quality awareness throughout the organization Prepare
reports to communicate outcomes of quality and technical activities
Identify training needs, organize and hold trainings to meet quality
standards (e.g. yearly Quality Coaches conference) Provide timely updates
on accomplishment of projects. Requirements/Education: Education: Bachelors
Degree in Food Technology/Science/Engineering required Experience: 2+ years experience working in the field of Quality or
related processes Safety and Environment experience is a plus ISO 22000
and HACCP a plus ISO 9001 experience a plus Project Management and
organizational skills Excellent communication skills, verbal and written
Knowledge of Quality Management System Customer service orientation
Ability to assess and write Quality related processes Ability to train
people Data collection, management and analysis Willingness to travel
within US Familiar with ISO 45001 and ISO 14001 preferred. Knowledge of
local, state and federal environmental regulations a plus. Knowledge/use of
Windows software (Word, Excel, PowerPoint), required. Ability to maintain a
high level of confidentiality. Ability to work independently but with
supervision. Team Player, ability to build and maintain relationships with
both internal and external customers. Travel required, 25% It is our business imperative to
remain a very inclusive workplace. To our veterans and separated service
members, you're at the forefront of our minds as we recruit top talent to
join Nestl้. The skills you've gained while serving our country, such as
flexibility, agility, and leadership, are much like the skills that will make
you successful in this role. In addition, with our commitment to an inclusive
work environment, we recognize the exceptional engagement and innovation
displayed by individuals with disabilities. Nestl้ seeks such skilled and qualified
individuals to share our mission where youll join a cohort of others who
have chosen to call Nestl้ home. Nestl้ Nespresso USA is an equal
opportunity employer and is looking for diversity in qualified candidates for
employment. Prior to the next step in the recruiting process, we welcome you
to inform us confidentially if you may require any special accommodations in
order to participate fully in our recruitment experience. Contact us at
accommodations@nestle.com or please dial 711 and provide this number to the
operator: 1-800-321-6467. This position is not eligible for
Visa Sponsorship. |
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