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Senior Manager, Quality Assurance - Orrville, OH 44667

The J. M. Smucker Company



Job details

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Pulled from the full job description

Flexible schedule

Health insurance

Full Job Description

Why Smucker is the Place for You

You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker.

Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional, and financial needs through:

  • Our Total Reward benefits program – includes competitive health and financial benefits that reflect your needs at different life stages, and a continued commitment to empower flexible work schedules and remote work opportunities to help you thrive.
  • Continuous opportunities to learn, grow and develop – beyond functional job-based education, we promote well-rounded development and encourage a spirit of continuous learning as part of our commitment to help you realize your professional goals.
  • Our continued progress on the journey to become the inclusive and diverse organization we expect to be supporting equity across our communities. We firmly believe that an inclusive environment and diverse organization strengthens our Company and enables every employee to reach their full potential.

Your Opportunity

Lead and manage the Supplier Quality Assurance team to deliver compliance for all new and existing suppliers of The J.M. Smucker Co. Collaborate with external suppliers and internal Smucker teams to ensure compliance of food safety and quality standards across teams like Research and Development (R&D), operations, and procurement.

In this role you will:

  • Develop, manage and implement supplier Food Safety & Quality programs and procedures; the scope of the position involves assurance that new and existing suppliers comply with all Regulatory, Food Safety and Quality standards
  • Lead and manage the Supply Quality team
  • Coach and develop team members for JMS and individual growth
  • Ensure compliance and improvements to Approval Process for qualification of new ingredient suppliers and materials
  • Define Food Safety/Quality audit program standards including training and qualification of Supply Quality auditors
  • Conduct audits at supplier locations to include audit corrective action follow-up
  • Manage quality and food safety expectations for existing ingredient supply chain including resolution of quality or food safety issues that affect products and operations
  • Monitor industry related events and recalls to guide Supply Quality program development
  • Lead team to maintain raw material hazard analyses, monitor compliance to Smucker Ingredient Specifications and work to reduce non-conformances
  • Advocate for TraceGains system improvements and opportunities
  • Collaborate with Supply Chain Quality leadership team on best practices and continuous improvement opportunities

Is this the Role for You?

Are you a driven professional with a passion for delivering results while expanding your skillset and enhancing your expertise? Are you eager to share your opinions and have them heard) and make a positive impact through your work? Do you share in our dedication to continuous improvement and growth?

Check out our requirements:

  • Bachelor's degree in Food Science, Biology, Microbiology or related scientific degree
  • Preventive Controls Qualified Individual (human or animal food) or HACCP experience
  • 5+ years of experience in manufacturing environment, QA preferred
  • 10+ years of progressive experience in QA/Food Safety
  • People management experience with small to mid-size teams
  • Meat or pet food experience is desired
  • Working technical knowledge of FDA regulations (cGMPs, FSMA, Allergens), quality assurance, food manufacturing, AAFCO and GFSI
  • Strong ability to lead & work in cross-functional & team-oriented environment with multiple disciplines
  • Able to communicate clearly to all levels of JMS, including Leadership, and externally to suppliers
  • Self-motivated with high energy level; self-starter, take charge, positive & proactive attitude
  • Proven capabilities in the area of project management with ability to lead multiple complex projects simultaneously
  • Proven results in advancing continuous improvement initiatives
  • Flexible to support manufacturing plant issues when they arise including outside of Mon – Fri 8-5
  • Detail & process oriented with strong problem resolution abilities but able to see “the big picture”
  • Strong verbal, written and computer skills (Excel, Word, PowerPoint, Prodika/PLM, Spotfire data analytics tools)
  • Position may require up to 40% travel annually, including international travel




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