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Supplier Quality Technologist (Job Number: CHI02063) - IL-Chicago



About Wrigley

Wrigley is a recognized leader in confections with a wide range of product offerings including gum, mints, hard and chewy candies, and lollipops. Wrigley’s world-famous brands – including Extra®, Orbit®, Doublemint®, and 5™ chewing gums, as well as confectionery brands Skittles®, Starburst®, Altoids® and Life Savers® – create simple pleasures for consumers every day. With operations in more than 40 countries and distribution in more than 180 countries, Wrigley’s brands bring smiles to faces around the globe. The company is headquartered in Chicago, Illinois, employs approximately 17,000 associates globally, and operates as a subsidiary of Mars, Incorporated. Based in McLean, Virginia, Mars has net sales of more than $30 billion, six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and approximately 70,000 Associates worldwide that are putting our Mars Principles into action to make a difference for people and the planet through our performance.


Position Summary:


The Supplier Quality Assurance role undertakes the SQA process with suppliers to proactively ensure that their Quality Systems are in place to meet Mars Quality & Food Safety (Q&FS) standards and enable the delivery of all materials to Mars manufacturing facilities to specification.

The role has three main purposes (1) the assessment and improvement of a supplier’s capability to meet specification, (2) to ensure the resolution of non-conforming material issues and (3) the technical development of the supply base to meet future requirements.


Major Responsibilities: 


• Contribute Q&FS insights to the supply strategy.

• Assessment and confirmation of a suppliers capability to meet Mars standards of supply, through

       -Performing the SQA audit
       -Review of analytical data compliance
       -Performing and review of process capability trial data
       -Verifying that supplier hazard controls are operating effectively.

• Support the supplier to address gaps in Q&FS capability identified in audits.

• Partner with the buyer in ensuring the material specs are reviewed, understood and agreed by the supplier.

• Working with the supplier to investigate and resolve material non-conformances to prevent reoccurrence.

• Undertake Supplier Development activities to build technical and operational capability to meet the future requirements of the supply strategy.

• To be aware of and assess changes to a suppliers capability to meet the Mars Specification.

• Develop and utilize metrics to understand and improve the Q&FS of the supply base.

• Ensuring that all suppliers are assigned a current status with defined supply and verification requirements.

• Communicate business opportunities identified during supplier contact.


• Perform Q&FS risk assessment of suppliers to assess and decide on suitability to supply materials to Mars manufacturing sites.

• Undertake the SQA audit process with suppliers to identify strengths and gaps required to be addressed.

• Report metric data and key trends for developing actionable plans at suppliers and factories.

• Identify and communicate qualification project timing and status; track completion against priorities.

• Ensure all data is consistent and accurate in the systems used.

• Display high standards of ethical conduct.







Minimum:  Completed BS Degree or 4-year BS degree in a technical discipline or equivalent technical experience.


Related Experience/Requirements:


• Technical competencies in Quality and Food Safety
• 4+ years of internal and/or external supplier auditing experience
• Travel required as needed across the North America Region up to 40%



• Strong technical competencies in Quality Assurance

• Solid project management skills highly desired

• 4+ years of internal and external supplier quality lead auditing experience

• Knowledge of gum and confectionery technology a plus




• Experience with Supplier Quality programs.
• Ability to influence people and facilitate alignment.
• Aptitude for understanding processes and the benefits of potential applications.
• Easily adjusts to shifting work priorities, multiple demands, adversity and change.



• Lead auditor certified to a GFSI Standard.
• Ability to facilitate teams and lead without direct authority.
• Proven Project Management Skills, including managing multiple. priorities and change management.



The Wrigley Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Primary Location


Job Posting

 Nov 2, 2014, 8:27:19 PM


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