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Founded
by Elwood Richard in 1968, NOW Foods has grown from a small, family
operation to a highly-respected manufacturer of natural health products.
Today, NOW Foods manufactures and distributes over 1,400 dietary
supplements, natural foods, sports nutrition, and personal care products.
NOW’s state of the art manufacturing facilities are GMP-certified, and our
quality testing labs are among the best in the industry. The company
has over 1,500 employees and its products are sold in more than 60
countries. The company remains family-owned and committed to its original
mission: to provide value in products and services that empower people to
lead healthier lives.
NOW
offers a competitive compensation structure and a comprehensive benefit
package which includes medical, dental and vision plans from tier one
companies, Paid Time Off, 401k match up to $6,500 per year, educational
assistance and company-paid disability and life insurance. NOW
employees also enjoy a wide array of unique benefits such as company-paid
profit sharing, quarterly bonuses, employee discount, wellness program,
company-paid Teladoc and Rx’nGo,
and much more! Many of our benefits are 100% paid by NOW – this is
why NOW Foods has been awarded as one of the “101 Best & Brightest
Companies to Work for” in Chicago NINE years in a row, and on the
National Level THREE years in a row!
To
learn more about NOW Foods, visit nowfoods.com or like us on Facebook at www.facebook.com/nowfoodsofficial .
SUMMARY
Provides
technical support for NOW Health Group products and services to retailers,
consumers, and other customers by performing the following duties.
ESSENTIAL
DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
- Reviews raw material
specifications, certificates of analysis, Safety Data Sheets, Process
Flow Diagrams, Analytical Test Methods, Organic Certification, Non Genetically
Modified Organism Documentation, Allergen Information, Ingredient
Declarations, Nutritional Composition, Vendor Disclosures, etc. to
complete R&D projects.
- Procures technical information
for formulation development. Completes, verifies accuracy, and
maintains raw material, WIP and SDS sheets.
- Analyzes and provides
effective solutions to chemistry-related issues. Identifies
tests, sends samples to labs for analysis, interprets results, and
reviews and investigates manufacturing procedures and chemical
literature.
- Enters formulas into Oracle
to be reviewed and placed into Approved for Use status. This includes
new products, product improvements, International and Private Label
requests, OOS dispositions for incoming raw materials, etc.
- Develops new master formulas
as assigned.
- Updates Master Formulas,
Oracle formulations and/or processing/packaging instructions with
information provided by R&D personnel.
- Reviews formulas for overages
and label claims when prompted by incoming material OOS
investigations.
- Coordinates
and organizes shelf life studies initiated by R&D.
- Coordinates and organize all
QC special requests by submitting, tracking, following-up, and
providing a summary to the R&D project owner.
- Communicates project details
with other departments.
- Develops preliminary
specifications for new and existing items to be approved by Quality
Assurance.
- Creates item numbers in
Oracle as assigned.
- Coordinates pilot trials
and/or in-process testing as assigned.
- Prepares and submits samples
for Quality Control spike tests and communicates results.
- Provides detailed
justifications for raw materials and in-process mixes that are out of
specification.
- Complies with safety and GMP
requirements.
SAFETY
RESPONSIBILITY STATEMENT
Supports
a culture of safe production and operations; follows all safety rules and
procedures. Actively participates in the safety program by: engaging in
training activities to learn what constitutes a safety hazard; reporting
safety concerns to the supervisor, submitting safety suggestions, and
correcting or reporting to the appropriate people when an employee sees a
workplace health or safety hazard, until it is resolved. Assists with
communicating safety information to new employees. Fulfills
responsibilities as outlined in the company safety management plan.
QUALIFICATIONS
To
perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations will be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION
and/or EXPERIENCE
Bachelor's
degree (B. S.) in Chemistry, science, or related field from four-year
college or university, and one-year experience preferred in Quality
Assurance or Quality Control, experience in the pharmaceutical or medical
device industries a plus. Working knowledge of Chemistry is
preferred.
LANGUAGE
SKILLS
Ability
to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and
procedure manuals. Ability to effectively present information and respond
to questions from groups of managers, clients, customers, and the general
public. Excellent verbal and written communication skills
required.
OTHERS SKILLS AND ABILITIES
Excellent
interpersonal, organizational, and attention to
detail skills required. Basic computer skills required, including
proficiency with Word and Excel. Oracle and Shared Point experience a
plus.
MATHEMATICAL
SKILLS
Ability
to work with mathematical concepts such as probability and statistical
inference. Ability to apply concepts such as fractions, percentages,
ratios, and proportions to practical situations.
REASONING
ABILITY
Excellent
problem solving skills required.
PHYSICAL
DEMANDS
The
physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the duties of
this job, the employee is regularly required to sit and talk or hear. The
employee frequently is required to stand, walk, ascend and/or descend
stairs; and reach with hands and arms. The employee is required to
regularly use the telephone and computer. The employee is occasionally
required to taste or smell. Specific vision abilities required
by this job include close vision, color vision, and ability to adjust
focus.
WORK
ENVIRONMENT
The
work environment characteristics described here are representative of those
an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee may frequently be
exposed to vapors and/or herbal aromas. The noise level in the work
environment is usually moderate.
It
is the policy of NOW Foods to prohibit discrimination of any type, and to
afford equal employment opportunities (EEO) to all employees and prospective
employees, without regard to race, color, religion, gender, national
origin, age, disability, sexual orientation or any other characteristic
protected by law.
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