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Essential Functions
/ Process Responsibilities include the following; other duties may be
assigned as necessary:
- Promote the H-E-B private label product vision, and empower the customer
value proposition internally and externally
as business owner for product quality, with responsibility for setting
product quality direction and prioritization.
- Manage, mentor and drive a team of Product Quality Technologists and
Managers responsible for H-E-B's Private label quality assurance to
accomplish timelines, and the Corporate vision.
- Conduct various forms of research and analysis, including (but not
limited to) testing related to product specifications, key product
attributes, key product variables, physical, chemical and microbiological
assessments for product performance.
- Partner with Own Brand design teams to create strategic solutions that
balance customer and business objectives and ensure that the customer voice
is present throughout the product lifecycle.
- Assist Product Development in the definition and review of business
requirements for development projects, including scope definition and
design.
- Interact with the Customers, Product Development, Product Management,
Marketing, and Business Development to identify new markets and new
opportunities for product enhancements.
- Manage User Group(s) with the goal of providing the customer with an open
forum to discuss and identify common issues, assist each other, and to
resolve these issues.
- Represent H-E-B as Subject Matter Expert on product quality assurance
both internally and externally.
- Review Sales and Revenue Contribution
- Executive level reporting and management of development status, issues,
and escalations.
- Implementation of supplier standards and maintenance of supplier performance.
- Implementation of product maintenance strategy and execution.
Preferred Education and Experience
- Bachelor's Degree in food science, food technology, microbiology /
chemistry or related field, or comparable experience
- Master's or PhD Degree preferred in technical or related business field
- 5 - 10 years experience in retail food science,
manufacturing, private label management, food / non-food research and
development, CPG systems
- 2 - 5 years experience in laboratory science,
to include basics in microbiological, chemical, and physical analyses
- 5 - 7 years leadership experience in quality assurance or related field
- Solid and proven understanding of quality principles as well as proven
experience in application of principles in food and non-food.
Preferred Key Competencies
- Communicate and Influence
Develops a long-term
business case that inspires others to take action
Demonstrates that
others viewpoints are valued and have been taken into account
Generates energy and
gets others excited about what could be
Breaks down complex
topics into easily understandable language and presentations
Role models a highly
credible, polished image in presentations
Create an environment
for honest and open discussion of all issues, even controversial ones
- Decision Making
Take into account all
relevant issues, processes and stakeholders when making decisions
Make decisions that
optimize organizational performance and deliver long term strategy
Apply broad knowledge
and deep expertise to address critical issues
Help others consider
how decisions impact the process business, customers and partners
Exhibit a willingness
to take risks
- Expertise and
Technical Knowledge
Demonstrate depth and
breadth of grocery/retail industry and use knowledge to influence
organizational strategy and execution
Generate opportunities
to integrate and expand business across value chains rather than in
functional silos
Educate partners and
team members on business and technical areas of expertise
Combine
business/technical expertise with knowledge of industry, competitors,
communities and economies to make a significant impact on the achievement
of strategic objectives
Manage complex
projects using advanced analytical skills with attention to detail
Physical and Other
Requirements
- Function in a fast
paced, retail, office environment
- Travel by car or
airplane with overnight stays
- Travel globally with
extended stays
- Lift 20 lbs or more on an occasional basis
- Work extended hours
- Work rotating
schedules
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