R & D Manager - Dunkin' Brands - Canton, MA
Location Canton, MA, US
Brands is one of the world's leading franchisors of quick service restaurants
with more than 19,000 points of distribution in more than 60 countries
worldwide, Dunkin' Brands Group, Inc. (Nasdaq: DNKN) is one of the world's
leading franchisors of quick service restaurants (QSR) serving hot and cold
coffee and baked goods, as well as hard-serve ice cream. At the end of
fiscal 2015, Dunkin' Brands' nearly 100 percent franchised business model
included more than 11,700 Dunkin' Donuts restaurants and more than 7,600
Baskin-Robbins restaurants. Dunkin' Brands Group, Inc. is headquartered in
Canton, Mass. All of this remarkable
success is due to the hard work of our motivated and dedicated team of
approximately 1,100 employees.
We are poised for even greater success, and we need
enthusiastic people who are looking for career growth at a company that
encourages innovation and nurtures entrepreneurial thinking. We are expanding our brands – Dunkin’
Donuts and Baskin Robbins and need hard working, energetic people to help
us reach our goals. If you enjoy a
fast-paced environment, have a positive attitude and are looking for a
company that invests in its employees, then please apply!
For more information, please visit www.dunkinbrands.com
Purpose of Position:
To innovate, recommend, plan, manage and implement the new and
improved ice cream products and processes resulting in the delivery of
World Class Ice Cream products to our franchisees and our guests. Build and
develop partner relationships that deliver the highest quality products,
meeting our marketing goals while supporting the financial objectives of
to Day Accountabilities:
product expert within the company for global ice cream formulation
development, dairy based systems, and novelties.
• Develop and
maintain relevant dairy/beverage technical expertise for self and other
for recommending, planning and managing the development of new and improved
ice cream and beverage products and processes.
• Leads research
and planning of new technology by identifying new ingredients and process
• Follow and
analyze trends/competitive landscape to initiate creation of new ice cream
and beverage concepts
• Strong link
and technical communicator with our joint venture partners in Japan and
• Writes Product
Development plans, and collaborates with category teams providing input to
strategy to ensure project is aligned with brand initiatives.
product specifications and performance specifications.
• Create bench
top gold standard prototypes for sampling/sell-in events and photo shoots.
• Represent Dunkin’
Brands strategies and brands by creating effective business relationships
with cross-functional team members, manufacturers, and Franchisees.
Project Team Member
1. Participate in
the initiation and planning phases by gathering project data and
requirements and providing input on project activities and timing.
2. Utilize project
management tools and disciplines to complete project assignments and meet
3. Help identify
and resolve project–related risks and issues.
4. Participate in
the evaluation of the project by giving input for post-project evaluations
and lessons learned.
responsibility for the planning, execution and evaluation of the project.
2. Select, direct
and provide coaching and feedback to the project team.
3. Monitor and
report project status to the team, sponsors and leadership.
4. Utilize project
management tools and disciplines to execute project processes, including:
risk management, issues resolution, change management, quality assurance,
and document management.
5. Ensure project
deliverables are completed, with quality, in a timely manner.
6. Lead project
evaluation and close.
1. Build and gain
support for business case. Ensure project is aligned with short term and
long term organizational strategy.
2. Select, direct
and provide coaching and feedback to the project manager.
3. Review and
approve plans, budget, resources, and timeline.
4. Ensure the
identification and resolution of project related issues and barriers.
5. Approve final
deliverables, and lead project evaluation and close.
Degree in Food Science and/or degree/background in Culinary
• Minimum 5-10 years
of experience in ice cream development - benchtop to full-scale
• Knowledge of
ingredient functionality, chemistry, processing and manufacturing
• Knowledge of
sensory and consumer research methodology
with regulatory compliancy
• Ability to
solve problems in area of expertise
• Ability to
communicate clearly and concisely, both orally and in writing with all
levels of management
• Excellent time
management and project management skills
• Experience in
the QSR industry a plus
• Strong ability
working with cross-functional teams
• Functional /
• Managing and
• Dealing with
lifting of ice cream ingredients; daily lifting and moving of 5 gallon
pails of ice cream mix
• Daily leg, arm,
and hand/finger actions in performing bench top work (i.e. ice cream
periods of standing to perform some job parts; stamina/good footwear
irregular work hours; night production work may be required.
• Daily use of
computer; close visual work
extremes: Inventory management and
shipping/receiving in walk-in Freezers.
hours: Long hours and overnights required
for some preparation and/or events. Some production
require 12 hour shifts.
Allergies: Exposure to all
known allergies within the work area
• Chemicals: Use
of cleaning chemicals for food sanitation
• Travel: Domestic and International air travel
required. Approximately 10-15% global travel will be required in support of
this positions responsibilities.
How To Apply
considered for this position, please apply by clicking the link below. You
can also view all jobs on our career site at
Dunkin’ Brands, Inc. is an Equal Opportunity/Affirmative
Action Employer, and considers all applicants without regard to age, race,
color, religion, creed, national origin, citizenship status, gender,
disability, genetic information, sexual orientation or veteran status or
any other legally protected category.
We are committed to providing reasonable accommodation to
applicants with disabilities. If you
require a reasonable accommodation in the application or hiring process,
please email us at Careers@Dunkinbrands.com and include the nature of your
request, your name and preferred method of contact. Requests for reasonable accommodation are
considered on a case by case basis. Anyapplication materials submitted will not be
considered and we will not respond to any inquires made that are unrelated
to requests for reasonable accommodation by individuals with disabilities.
Professional Area R & D (Product & Concept)
Amount of Travel
Work At Home
Budgeted Cost to Fill
Actual Cost to Fill
Occupational Area I New
Occupational Area II
Occupational Area III
Career Level Experienced (Non-Manager)