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Sensory Science Technician – Knoxville, TN


- Quality Assurance/Control

Primary Location

- USA-Tennessee-Knoxville

Business Organization

- Green Mountain Coffee Roasters, Inc.


- Full-time


SHIFT: Monday through Friday, 8:00 AM to 5:00 PM

SUMMARY: The Sensory Science Technician will assist the Sensory staff in daily operations to optimize the quality of our product. The Technician is responsible for assisting in preparing and executing sensory tests, supporting training activities, data collection, and working with Roasting and Production. This role supports all activities related to sensory efforts. The role interacts with Roasting, Coffee Process, Production, Distribution Center, Multi-Site, and other GMCR facilities.





· Participate in and support sensory training activities

· Prepare and execute basic sensory tests.

· Assist in the development and maintenance of computerized sensory support systems for data collection, analysis, and reporting.

· Order supplies and maintain the Sensory Lab

· Communicate and interact frequently with the Coffee Department, Multi-Site, and other GMCR manufacturing facilities

· Responsibility to report food safety, quality and regulatory compliance to plant or division personnel with authority to initiate action.



· Ability to work independently on assigned tasks and projects, as well as within the structure of a cross-functional team.

· Ability to communicate ideas clearly and concisely.
· Ability to adapt and effectively prioritize work tasks in a rapidly changing environment.
· Ability to apply problem solving tools and techniques in daily activities.
· Follows all policies, procedures, ergonomic standards and safety requirements directed by GMCR and the department.
· Performs other duties as requested by management.




· Bachelor’s or Associates degree in a scientific discipline preferred; laboratory, culinary, or coffee experience a definite plus.

· Familiarity with sensory evaluation principles, concepts and techniques (qualitative and quantitative).

· Familiarity with sensory data collection and statistical analysis software systems (e.g., Compusense, RGSYS, SIMS, etc) preferred.

· Basic understanding of the Product Development process is desirable.

· Willingness / ability to travel to other GMCR manufacturing sites, as needed.

· Strong computer knowledge; Microsoft Office suite and Microsoft Excel.
Strong math, science, written and verbal skills.
· Strong organizational ability with great attention to detail needed.
· Ability to uphold Safety standards, participates in Continuous Process Improvement on the job, and follows our Manufacturing best practices.
· Ability to interact well with others, be a self-starter, work well on own, and follows instructions.


· Predominately sedentary light office position with high frequency of keyboarding/computer work required (67% - 100% of the workday).
· Ability to lift items, frequently kneel, squat, bend, and stoop, twist, and reach overhead with repetitive motions.

An offer of employment for this position will be contingent upon the individual successfully completing a pre-employment physical, as provided by a GMCR selected physician. This individual will also be required to authorize GMCR to run a Criminal Background Check. The examination and criminal background check must be completed prior to the first day of employment. GMCR reserves the right to determine the suitability of an applicant for a position based on an evaluation of all available information, including but not limited to past work performance, applications, resumes, references and background checks.

GMCR is an E-Verify employer.

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