Quality Management Specialist - Food
Safety
ID
2014-1360
State/Province
US-MD
Category
Quality Management Specialist
City/Region
Baltimore
Posted Date
1/22/2014
More information
about this job:
Overview:
The
Quality Management Specialist (QMS) position is an opportunity to combine
food service operations experience, food safety knowledge and a passion for
training and coaching others. This position is on the Operations team at Steritech reporting to a District Manager. The QMS has
the unique opportunity to work within a wide variety of food service
establishments, evaluate food prep and cooking standards, while ensuring food
safety and sanitation practices are being upheld. Ensuring brand standards,
food quality and friendly service are consistently executed every time will
in turn ensure customer loyalty and satisfaction. Our clients are some of the
world’s leading brands, including retail, food service and institutional dining.
The
QMS works closely with a diverse group of food service professionals, plus
serves as a liaison between the operators and their parent company. The
successful candidate will have a passion for customer care, high-level
knowledge of food operations and food safety, plus the ability to work in a
fast-paced, dynamic environment.
Our
people are our most important asset. We hire highly talented individuals,
challenge them, treat them with respect, and provide them with the tools,
training, and opportunities they need to succeed. You have the opportunity to
travel, meet new people and make an impact every day.
Responsibilities:
Responsibilities Include
- Performing food safety and
brand standards audits in retail settings, including restaurants/food
service and supermarkets
- Consulting with clients on
issues observed during inspections
- Developing and maintaining
client relationships
- Facilitating communication of
food safety and brand standard information to clients
- Utilizing problem solving and
judgment to provide clients with ways to solve concerns and avoid future
problems
- Educating clients regarding
issue resolution, the science of why problems occur and best practices
to avoid problems
- Understanding quality and
flavor profiles, including tasting, that go beyond manuals and written
analyses
- Observing cooking, preparatory
processes and clean-up to ensure proper practices, safety and customer
satisfaction
- Evaluating, in a direct manner,
customer experiences with clients
- Promptly completing and
submitting assigned reports
- Regularly improving and
learning through online and in-field training
- Consistently traveling daily
throughout the assigned territory - The QMS must maintain a
company-issued service vehicle and service equipment in excellent
condition
- Overnight travel is required;
Up to 50% or 10 days a month - Most travel occurs within an assigned
territory with opportunities to assist in other territories periodically
- Weekend and evening work will
be required
Qualifications:
Position
Requirements Degrees and Experience
Must have at least 1 of the following:
- Bachelor's degree in a Science
with at least one (1) year of experience in food service, restaurant or
grocery operations
- Bachelor's degree (other than a
Science) with at least two (2) years of experience in food service,
restaurant or grocery operations
- Associate’s degree with at
least four (4) years progressive experience in food service, restaurant
or grocery operations
- High School Diploma/GED and at
least five (5) years progressive experience in food service, restaurant
or grocery operations
Also required:
- A valid driver's license and
good driving record; No more than three (3) minor violations and no major
violations in the last three (3) years - This will be verified upon
offered employment
- Excellent computer skills -
Proficiency in Microsoft Office tools is required
- This position requires
overnight travel; Up to 50%. Candidates must be willing to travel by car
on a daily basis and by plane as needed. Travel expenses and hotel
accommodations are provided.
- This position also requires
evening and weekend work, per round requirements
- Offers are contingent upon
passing pre-employment Drug, Background and Motor Vehicle Record checks,
and Job Specific Functional testing
Desired
Skills and Experience
- Bachelor’s degree in Biology,
Food Science, Nutrition preferred
- Degrees in Hospitality Management
or Culinary Arts a plus
- Experience in food service
management preferred
- ServSafe and/or CP-FS Certification(s)
a plus
- Consistent travel experience in
a current or previous position a plus
- Strong verbal and written
communication skills
- Candidates must be well
organized and comfortable working independently
- Strong technical knowledge of
food safety is preferred
The QMS
conducts audits that measure conformity to established regulatory, industry
and proprietary brand standards for clients in the restaurant, hotel,
supermarket and health care industries. In many cases, the QMS uses best
practices and experience to work with a client in a way that goes past
auditing and addresses root cause and business solutions.
ALL APPLICANTS MUST APPLY DIRECTLY THROUGH OUR WEBSITE AT WWW.STERITECH.COM.
The Steritech Group, Inc. is an Equal
Opportunity/Affirmative Action Employer
Apply
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