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Food Safety Manager - FreshDirect – Long Island City, NY



FreshDirect is a $300 mil private held company that has revolutionized grocery shopping by offering customers fresher direct from the farm products at everyday low prices, and deliver right to their homes or offices. Despite the recession in 2009, FreshDirect’s sales grew 9% in 2009, and 22% in 2010.  Over 600,000 customers in NYC 5 boroughs rely on FreshDirect for their fresh food and brand-name grocery staples.  Starting in 2010, FreshDirect has begun its expansion beyond NYC, into New Jersey, Westchester Country-NY, and Fairfield County- CT.


Freshdirect is actively seeking a Food Safety Manager in the NYC area that will be responsible for ensuring the development, compliance, and certification of HACCP and other food safety programs.


LOCATION – Long Island City





Responsibilities will include:

  • Directing, planning, and implementing traceability testing and monitoring.
  • Responsible for vendor management related to food safety.
  • Ensures the facility meets all required food safety laws, regulations, and corporate policies.
  • Responsible for the microbial program compliance for the facility. Also, responsible for continued development and continuous improvement of such programs.
  • May include environmental responsibilities.
  • Responsible for food safety accountability for all hours of operation.
  • Responsible for allergen program management for the facility.
  • The Food Safety Manager ensures regulatory and company policy compliance, formulates plant strategies, tactics and improvement initiatives to prevent food safety liability costs, and lessen risk. 
  • Accountable for HACCP & food safety training for the facility to ensure compliance and execution of required programs.
  • Ensure adherence to all standard work processes, including the Production Sanitation processes.
  • Responsible for compliance with all regulations. Food Safety – plant in proper sanitary condition at all times, including allergen control, pest control, guidelines followed.
  • Responsible for directing, planning, and implementing shelf life testing and monitoring. Compliance with food safety policies and procedures.
  • Responsible for supporting the execution of relevant projects within assigned area / shift.
  • Responsible for supporting talent management process for hourly employees. Ensure Diversity and Inclusion meets / exceeds corporate standards. Proactively engage in the development and training of hourly labor and support such plans developed by plant leadership.
  • Maintain understanding of processes and functional interdependencies. Recognize and escalate, as needed, those issues identified as risks to, or opportunities to improve, plant performance.
  • Adhere to and administer company policies and procedures.
  • Serves as subject matter expert (SME) to ensure compliance with applicable federal, state, and local, food safety regulations.  Maintains positive contacts with agency representatives to establish relationships and to assist with compliance issues and questions.
  • Manages strategic external relationships with professional, regulatory, and community organizations to provide a safe food environment and to strengthen our standing in the communities that are served.
  • Must be physically capable of lots of walking, climbing, squatting etc. to complete job duties.
  • Incumbent must be able to work within timelines and in pressure situations.
  • Public contact required with numerous vendors, trainers, etc.
  • Communicates with Operation and Business Managers the effectiveness of the food safety program and to address regulatory and compliance issues.



Position Requirements:

  • BA degree in food science, microbiology, or equivalent.
  • Five (5) to seven (7) years experience in quality & food safety is required.


Candidate minimum qualifications:

  • Previous HACCP certification program design and implementation is required.
  • Thorough technical knowledge of quality & food safety is required.
  • Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required.
  • Computer software skills to include Word, Excel and PowerPoint required.


Candidate preferred qualifications:

  • Food processing and packaging is desired.
  • Experience in managing processes is preferred.
  • Prior GMP experience
  • Understanding of SSOP’s 



Working Conditions:

  • Work environment includes plant, warehouse, production and non-production areas and plant grounds.
  • This position may require approximately 5% travel and work/maintenance coverage beyond the normal hours, shift, and on weekends/holidays.










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