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Quality Assurance Specialist – Van Holten’s – Waterloo, WI Job Description (updated 1/13/14) JOB TITLE: Quality Assurance Specialist REPORTS TO: Operations Manager SUMMARY: This position will lead all quality assurance, food
safety, compliance, and plant safety activities at Van Holten’s.
In addition, this individual will develop, implement and maintain solutions
ensuring the continued quality and improvement of our products and processes.
ESSENTIAL DUTIES AND
RESPONSIBILITIES Establish, conduct, and maintain internal quality
audits along with internal audit team by evaluating quality audits; enforcing
established specifications, methods, and procedures. Document and maintain quality assurance and
standard operating procedure manuals Train employees according to Van Holten’s standards and procedures for quality in all
stages of our operation (lab, tankyard, operations,
distribution, and sanitation) Develop and implement a new employee quality
orientation Develop and implement a product quality training
program for employees Document and
maintain databases for the following information o
Cucumber / pickle inspections o
Fermentation tracking o
Pickle sizing o
Product lot tracking o
Ingredient lot tracking o
Customer comments (summarize report at fiscal year end)
o Reworked and returned
product Develop and maintain recall procedures, perform
mock recalls quarterly Develop, document and maintain HACCP program Develop, document and maintain GMP program Perform and
document the following audits: o
HACCP (daily) o
GMP’s (daily) o
Sanitation (daily) o Pest control (weekly) Monitor raw product quality by inspecting,
analyzing, and approving or rejecting incoming ingredients. Monitor packaging material and supplies quality by
inspecting, analyzing, and approving or rejecting incoming materials and
supplies Develop operating procedures for laboratory
equipment, train lab tech in these procedures and assess their ability to
perform these procedures Ensure that lab equipment is operating effectively
through calibration, maintenance and trouble shooting Develop back-up
methods for laboratory analysis and verify their equivalence to primary
methods Maintain Kosher certification records Establish product flavor and quality taste tests Coordinate micro swabbing and environmental swabbing Supervise, train, and oversee day to day operations of the lab
and sanitation personnel to ensure that all related duties are done to our
standards Keep up to date on and communicate changes in regulations
including, OSHA, FDA, Kosher standards, packaging and labeling requirements,
and food safety Provide guidance and support to other staff on quality, food
safety, and plant safety issues Utilize technical expertise to find opportunities for
improvement in our products and processes and communicate these opportunities
to management Develop needs analysis and plan to get Van Holten’s
SQF certified Cross train and provide back up support for other operations
management and supervisor duties Ensure compliance to federal, state and local food safety and
plant safety regulations Maintain a regulatory agency inspection procedure and
distribute to the proper personnel Ensure compliance to all packaging and labeling regulations Coordinate and conduct quarterly safety meetings Conduct and document safety audits (including fire
extinguisher, eye wash/shower, and clear exits, and signage) Provide annual training for all employees of OSHA required
programs and maintain an employee training log Maintain and update and MSDS binder Schedule and coordinate annual audiometric testing Keep vendor/supplier certificates of liability insurance up to
date Other duties as
assigned QUALIFICATIONS Must have thorough knowledge of GMP’s (Good Manufacturing
Practices) and HACCP (Hazard Analysis Critical Control Points) Must have excellent verbal and written communication skills Must have superior follow up skills Must have good math skills Must be able to work with diverse groups in a team environment Must have supervisory skills Must be able to multi task effectively Ability and willingness to work at times outside of normal
hours when necessary to perform the duties of the position Must have the ability
to define problems, collect data, establish fact and draw valid conclusions Must have a minimum of
an Associate Degree or the equivalent in work experience within a technical
or scientific discipline Must have experience working in a manufacturing environment Must have computer proficiency in MS Word, Excel, and Outlook Must be able to stand
for long periods of time COMPETENCIES NEEDED TO
PERFORM THIS JOB SUCCESSFULLY Customer Focus – Place the needs of the
customer as a first priority; demonstrate the skills necessary to meet and
exceed expectations Job Specific Knowledge
and Skills – Acquire and apply knowledge, skills and experience to accomplish
results Job Motivation – Maintain a high level
of interest and enthusiasm for job responsibilities Effective Communications – Take the initiative
to communicate accurate, up-to-date plans and information to subordinates,
peers, and management. Express thoughts clearly, both verbally and in
writing. Listen and understand views of others Problem Solving – Identify and solve
problems with effective solutions Results Orientation – Ensure that one’s own
and or others’ work and information are complete and accurate; focus on
desired result of one’s own or one’s department’s work Flexibility – Be open to different
and new ways of doing things; willingness to modify one’s preferred way of
doing things Decisiveness – Make decisions in a
timely manner while exhibiting judgment and realistic understanding of issues
Initiative – Actively seek
opportunities to make a contribution. Take action to achieve goals beyond
what is necessarily called for Teamwork – Promote cooperation
within the department and in interactions with other departments Interpersonal Skills – Establish productive,
cooperative relationships with subordinates, peers and management. Understand
and respond to other’s needs and priorities. Resolve conflict in positive
ways Planning, Organizational
and Time Management Skills – Manage multiple tasks simultaneously and effectively in an
efficient manner. Establish a course of action for self and/or others to
accomplish specific goals Leadership & Supervisory Skills- Provide
direction, motivation and set an example through open communication and
modeling best practices. |
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