Coordinator of Food
Safety/Quality Audits
Customer (Client Services)/Service à la Clientèle
| Chicago, IL Overview The incumbent is responsible for coordinating the logistics
associated with all third-party auditing. This includes working with auditors
and auditing clients with schedules, schedules, agreements, documentation
distribution, Google calendar and the Silliker
database. Job Duties
2. Coordinate auditing
schedules with auditors. 3. Process paperwork
related to audits, including agreements with clients, communication of
schedules to auditors and clients, reports, faxes, etc. 4. Maintain electronic
filing system for audit related documenation. 5. Serve as customer
service representative for auditing clients. 6. Assist auditors with
database questions, E-mail and calendar systems. 7. Support corporate
quality and continuous improvement process. 8. Perform other related
tasks as needed. Qualifications This position requires a broad knowledge of PC-based software
including word-processing, database, and spreadsheet applications, in order
to maintain database and create reports. E-mail experience is necessary to
correspond with clients and Auditors. A thorough knowledge of customer
service duties such as filing, letter writing, relaying of messages, and
answering questions, is required of this position. Fully developed
interpersonal and customer relation skills are required to communicate audit
information to internal and external customers. Office and telephone skills
gained from a previous secretarial or customer service position would be
needed. Silliker values diversity in its
workforce. The company is firmly committed to a policy of Equal Opportunity and
will administer its policies in a manner that treats each employee and
applicant for employment on the basis of merit. Silliker
will take affirmative action to seek out qualified applicants without regard
to race, color, religion, sex, national origin, age, handicap, or veteran
status. |
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