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Senior Food Safety Specialist (Quality Assurance Program Lead)-72776 –
Philadelphia, PA Description
ARAMARK is a leader
in professional services, providing award-winning food services, facilities
management, and uniform and career apparel to health care institutions,
universities and school districts, stadiums and arenas, and businesses around
the world. The company is recognized as the industry leader in FORTUNE
magazine's "World's Most Admired Companies," and as one of
America's Largest Private Companies by both FORTUNE and Forbes
magazines. ARAMARK seeks to responsibly address issues that matter to its
clients, customers, employees and communities by focusing on employee
advocacy, environmental stewardship, health and wellness, and community
involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000
employees serving clients in 22 countries. This
position has direct responsibility for managing, maintaining
the contract and relationships between a 3rd party vendor and 9
lines of business. The primary focus of this role is to act as the
key laison between the 3rd party quality
review team and ARAMARK. Prior experience
building/establishing/managing a 3rd party quality assurance review program
is necessary for success in this role. Position will be
responsible for providing technical support and expertise, and strategic
guidance to the S&RC department and the organization concerning food
safety exposures. Individual will support Director - Global Food Safety
Quality Assurance to identify current state in the area of food safety and
develop and execute ARAMARK policies, programs and standards on a global
basis to reduce food safety exposures. Individual will be responsible
for supporting the development of strategic plans and executing tactical
plans to drive continuous improvement and minimize exposure in the area of
food safety quality assurance. Position will be responsible for
identifying all types of food safety exposures and developing and
implementing sound food safety management programs. In addition,
position will management of a quality assurance program with external service
providers and support ARAMARK's global quality assurance program through
development, implementation, management and continuous improvement via the
ARAMARK SAFE Management System framework. ·
Manage quality assurance review program which includes
third party reviews and Health Department report visibility with external
service providers. Participate in "shadow" reviews to ensure
program consistency. Conduct and/or coordinate 3rd party
field-based food safety assessments to determine adequacy of existing
programs, procedures, tools, etc. Assist Line of Business (LOB) in
identifying exposures associated with Department of Health regulations, while
assisting them with regulatory compliance. ·
Develop, execute and maintain a national strategy for
governance, regulatory compliance, and quality assurance associated with food
safety that includes measurement and monitoring to evaluate
effectiveness. Partner with ARAMARK's IT team to create and maintain
visible quality assurance program dashboard metrics and reporting system for
all levels of management. ·
Support development of field friendly food safety
processes, programs, procedures, enabling systems, and tools to support
ARAMARK's SAFE Management System and Line of Business
clients. Based on quality assurance and Health Department
observations and LOB client needs, build and communicate ARAMARK's global
standards as it relates to food safety. ·
Assist LOBs during any alleged foodborne illness
outbreaks, and/or any type of other claims associated with food.
Support Director - Global Food Safety Quality Assurance during crisis
management and ARAMARK's crisis management team as it relates to food safety,
food contamination, etc. Based on learning's identified during root
cause incident investigation from food safety exposure that result in losses
to the organization, evolve existing programs and
systems to mitigate any potential future risk. ·
Assess training needs associated with food safety, and
develop structured training programs and determine the appropriate delivery
model for required safe food handling training. ·
Collaborate with Supply Chain Management in determining
vendor/supplier approval criteria. Conduct evaluation and analysis of third
party quality assurance reviews for quality, assessor competency, and
regulatory compliance. Establish and maintain a performance-based
relationship with ARAMARK's Supply Chain Management team to facilitate third
party stewardship meetings to enhance and continuously improve the quality
assurance program. ·
In cooperation with Manager - Business Development
Support and/or S&RC Account Executives, provide support during contract
review of new and existing business to identify food safety system exposures
associated with scope of work. ·
Field LOB inquires requiring specific food safety
technical support, including assisting LOBs during any alleged complaints,
regulatory inspections, and resolution of notice of violations, citations,
etc. Liaison between local/state/national health jurisdictions to be
aware of specific requirements and regulatory trends. Qualifications
·
Prior experience building/establishing/managing a 3rd
party vendor contract and relationships with a quality assurance review
program is necessary for success in this role. ·
Bachelor's of Science
(required), food science or other specialized food related field of study (MS
preferred). ·
8+ years professional experience in food safety
required. Experience in management systems or certified food safety
professional designation preferred. ·
Diverse background/experience in addressing all types
of food safety exposures and a proven track record of developing and
implementing sound food safety management programs. ·
A strong understanding of food safety regulations
(US-Required, International-Preferred), and Global Food Safety Initiative
(GFSI) recognized food safety schemes (Dutch HACCP, SQF, BRC, ISO, Global
GAP, etc.). ·
Knowledgeable of ISO 22000 principles (to serve global
clients) is desirable. ·
Working knowledge of quality assurance programs (Six Sigma,
ISO etc) is a plus. Must possess strong
communication and consultative skills with demonstrated ability to assess
potential food safety risks and to propose sound business solutions.
Individual must be client focused with strategic and tactical skills to
support and sustain organizational change around food safety matters.
Individual must be able to collaboratively work across the organization,
handle multiple/competing priorities, and solve problems with certainty in
dynamic operational environments. Job
: Risk Management Primary Location
: US-PA-Philadelphia Organization
: Corporate Education Level
: Bachelor's Degree (±16
years) Travel
: Yes, 25% of the time |
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