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Food Safety Compliance Specialist (16162)

United States – Pennsylvania – Robinson, IL – Global Operations – Full-Time


Summary of Responsibilities:

·         Responsible for routine decisions related to product quality and safety

·         Provides solution or prevention of problems compromising product/process quality

·         Coordinates area work flow and may delegate work to QA Specialists. Provides input into the QA Specialist’s performance appraisals

·         Provides plant-wide employee training on food quality and safety issues. Leads the development of training materials and formats

·         High level of technical competency on all aspects of the QA Document/Hazard Analysis Critical Control Point (HACCP) process

·         Review, revises, and develops Product Excellence Program (PEP) documents

·         Investigates and analyzes incidents, takes corrective action, and/or make recommendations as appropriate for routine incidents

·         Uses various computer support systems for data manipulation, basic analysis and reports of product quality information

·         Maintains up to date regulatory awareness and understanding in field

·         Leads the Process Operating Guide (POG) Program within the plant

·         Undertakes assignments of high complexity to support and backup the Manager of Quality

·         Facilitates multi-functional project/task teams which may also include external customers and/or suppliers

·         Leads the Global Food Safety Initiative (GFSI) efforts within the plant. Interacts with regulatory officials on behalf of the plant by leading regulatory inspections including internal or external customers

·         Verifies and validates all changes to the Food Safety and Food Quality Plan

·         Keeps apprised of new technology and regulatory activity; makes recommendations to plant management to assure compliance

·         Must be flexible with work hours

·         Rotational weekend on-call hours

·         Maintain close team working relationship with all operations groupleader/supervisors and maintenance supervisors

·         Establish and sustain effective relationships with all employees in order to foster an environment where innovation and cooperation are used to solve problems

·         Strong leadership, interpersonal, communication and analytical skills

·         Ability to lead by involving others in decision processes

·         Ability to implement change, motivate others and encourage team development

·         Ability to manage multiple tasks and adjust priorities


·         At a minimum 3 years of related experience required

·         Strong knowledge of federal and state food industry regulations

·         Understanding of sanitation and pest control practices

·         Strong knowledge of GFSI standards

·         Safe Quality Food (SQF) Practitioner Certification

·         Strong computer and document management skills with attention to detail

·         Strong communication skills and ability to work collaboratively with all levels to deliver timely results

·         Strong auditing / assessment skills

·         Knowledge of manufacturing operations

·         Strong troubleshooting abilities, understanding of lean manufacturing environment preferred

·         Strong leadership skills and ability to influence management enabling the direction of activities of teams of employees that do not have direct reporting to this role

·         Ability to interact effectively with 3rd party and internal auditors

·         Strong knowledge of all technical aspects of HACCP


·         B.S. in Food Science, Microbiology or related field

·         Minimum of 5 yrs of equivalent related experience

Any offer of employment is contingent upon successful completion of the background check results consistent with The Hershey Company's employment policies. Background checks may include, but are not limited to the following: education verification, employment verification, criminal check, social security number verification, and / or drug test.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, Veteran Status, sexual orientation, genetic information or any other protected category recognized by state and federal laws.

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