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JobID: MJG02171432553

A Fresh Approach To Great Results.

Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:

Job Description:

Working as a Quality Assurance Manager for Morrison will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.

The Quality Assurance Manager executes a variety of supply chain diligence activities necessary to ensure safety and quality of supplied food and/or beverage products, specific to assigned product categories. Primary responsibilities include vendor certification activities and related supplier performance and product conformance monitoring activities. A strong background in manufacturing and quality assurance is a must.


  • Contributes to execution of supplied product safety and quality programming to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
  • Contributes to execution of comprehensive plan for company-wide vendor certification across a diverse and dynamic supplier and product base.
  • Evaluates supplier and product conformance to standards and specifications.
  • Contributes to advancement of supplier standards and product specifications.
  • Responds to supplied product safety and quality issues, including defect complaints and recalls and other alerts/advisories.
  • Assumes responsibility for a variety of assignments and projects, potentially including: support of company-owned food processing and distribution facility quality assurance programming; technical support of product specification and sourcing; private-label, external sales, and other procurement and business initiatives. Supports both purchasing group (Foodbuy) and Compass programs and projects.
  • Conducts a variety of technical research; develops briefs, position papers, standards, processes/procedures, executive summary documents, and similar written materials associated with role/responsibilities and assignments.
  • Prepares tracking, trending, exception, summary, and other reports associated with supply chain diligence activities and assigned roles and monitoring/measurement responsibilities.
  • Works collaboratively and cooperatively with department Food Safety (Operations Compliance) staff on routine matters, e.g. complaint investigations and recalls, and special projects.
  • Actively and cooperatively participates in team collaboration efforts to improve common workflows, procedures, and tasks to increase efficiency and assure stakeholder satisfaction.


  • At least 5 years of directly related experience required, including manufacturing quality control and quality assurance, and auditing.
  • HACCP-certified is required.
  • Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
  • Track record of food safety/QA success in any of the following focus areas a plus: produce, dairy, proteins (meat, poultry, seafood), processed foods, distribution, proprietary/private-label product development and/or monitoring.
  • B.S. degree in food technology, food science, or related curriculum and/or experience required.
  • Technical competence and confidence is critical.
  • Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
  • Strong data management, reporting, and technical writing skills.
  • Multi-task and project management proficiency.
  • Ability to effectively plan, organize, and prioritize work.
  • Analytical thinking is essential. Intellectual curiosity a must.
  • Ability to function effectively within a fast-paced, diverse, and evolving corporate culture is necessary.
  • Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
  • Must pass background check and drug screening.

Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.

Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V



Career Level

Management (Manager/Director)

Areas of Interest

Foodservice - Healthcare


Bachelor's Degree


Connecticut-New Haven

Preferred Language



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