Manager Food Safety - Global Quality – Chicago, IL
- Global Quality
WRIGLEY Jr. Company
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Wm. Wrigley Jr. Company is a recognized leader in
confections with a wide range of product offerings including gum, mints, hard
and chewy candies, lollipops, and chocolate. The company has operations in
more than 40 countries and distributes its world-famous brands in more than
180 countries. Three of these brands - Juicy Fruit®, Wrigley's Spearmint®,
and Altoids® - have heritages stretching back more than a century. Other
well-loved brands include Orbit®, Extra®, Starburst®, Doublemint®,
Skittles®, Freedent®, Airwaves®, Life Savers®, Eclipse®, and Winterfresh®. Wrigley is headquartered in Chicago,
Ill., and operates as a subsidiary of Mars, Incorporated, a private,
family-owned company founded in 1911. Mars, Incorporated is one of the
world's largest food companies, generating global revenues of $30 billion
annually and producing some of the world's leading brands in six segments
that include Chocolate, Drinks, Food, Petcare, Symbioscience and Wrigley.
The food safety team lead manages quality through the
development of comprehensive quality systems, e.g. Risk assessment,
Prerequisite Food Safety, Design/Supply Chain HACCP, Audit Management and
advancement of food safety tools and processes for the Wrigley gum and
confectionery segment. This functional leader works closely with Research
and Development, Global Supply Chain and Factory Management to develop
processes and tools that ensure our products’ are safe and wholesome.
The food safety lead, SME team, and factory food
safety coordinators are focused on the deployment of systems to ensure our
products’’ consistently meet consumers needs, beat our competition, and
provide consumer confidence in Wrigley products. This team also works
closely in the deployment systems designed to leverage consumer safety into
actionable continuous improvement opportunities for our Supply Chain and
This position is responsible for the deployment of
food safety systems that drive continuous improvement resulting in high
quality, cost effective products. The incumbent is an integral member
of the Global Quality Center of Excellence Team for Wrigley’s Global Quality
Principal Activities Performed by the Incumbent:
- Designs and develops food
safety processes for risk assessment that meet globally recognized
requirements as defined by Codex Alimentarius, UKAS, FSSC 22000 ,
etc, for the design and deployment of robust food safety
- Oversees the deployment,
measures, maintenance, and verification of effectiveness, for
established Food Safety systems across the Wrigley Company
worldwide. Works with Global Quality Leadership Team, Mars MSAC
team and other staff in Mars and client organizations to ensure
effective transfer of systems and capabilities on a worldwide basis.
- Drives continuous improvement
and standardization of food safety and systems across the organization
(from supplier through to consumer), and assures that such procedures
are appropriately integrated to result in gold standard products while
being timely and cost effective.
- Functions as the technical
expert on food safety systems within Global Quality, including Mars
Q&FS Systems, FSSC 22000, ISO 11000, Codex Alimentarius Food
Hygiene, cGMP, cGLP, etc. Develops and leads audit processes to ensure
adherence to key controls.
- Assesses all types of risk
(package, utility, ingredient and process) and ensures policies and
procedures address food safety improvement opportunities or areas for
quality system improvement that ensure the wholesomeness of our
- Empowers and educates our
manufacturing facilities to meet Food Safety requirements as defined
by Codex Alimentarius and ISO 22000 as well as ensures compliance to
all relevant food safety requirements.
- Creates and implements
Wrigley gum and confectionery segment food safety policies and
procedures in line with Mars global Food Safety and Quality team
learning and direction.
- Defines, develops, and
implements food safety metrics that drives continuous improvement in
prerequisite program management and effective deployment of HACCP from
farm to consumer.
- Together with quality team
counterparts across the Company, assures that established systems
result in Gold Standard production on a worldwide basis. Works
with Regional and factory Quality Managers and staff to share findings
and solutions and to help resolve problems that may affect more than
one client area.
- Mentors and coaches Global
Quality organization to strengthen and enhance their food safety skill
set and impact to Global Quality priorities.
- Mentors and coaches to foster
awareness of product safety issues and promote the attainment of
quality leadership skills; devises and implements methods of
transferring solutions and findings to other groups within the client
organization and to encourage support for and recognition of
initiatives. Implements preventative, proactive (quality
engineering standards) and predictive (integrated food safety systems)
projects for Wrigley products on a worldwide basis.
- Promotes the goals of Global
Quality across the Wrigley Company to facilitate company-wide
acceptance and support for goals. Interfaces with management and
staff company-wide to ensure the attainment of Quality Assurance
- Researches new developments
of food safety globally and communicates important new findings to the
organization. Helps assure the ongoing education of client staff
in product, package and process food safety risk and preventive
deployment of systems, programs and processes to manage or mitigate
- Technical Bachelor’s degree (Food
Science, Biology or Chemistry) required. Masters or PhD preferred.
- 7 - 10 plus years of
professional experience in quality management and or quality systems
- Expertise in quality systems
and requirements, including HACCP, ISO, GMP, Food Allergens, Factory
Hygiene, Equipment Calibration, Laboratory GMPs and Quality Audit
- Understanding of Global
regulatory agency operations and a working knowledge of regulatory
requirements in North America, EU, India, Australia and China.
- Strong experience in
manufacturing quality management (food preferred) and product
development activities for Consumer Package Goods Companies.
- Good understanding in gum and
- Strong project management,
change management and organizational alignment capability.
- Skilled in aligning and
complex problem solving with all levels of staff.
- Strong leadership and
strategic planning skills. Excellent oral and written communication
- Exemplary Wrigley Core Values
and Leadership Behaviors. Strong people management skills in creating
a participative environment and a high performance team.
- Forward thinking, self
directed, capable of making independent actions, and ability to make
complex decisions that drive business performance.
- Proven product related crisis
management skills and considered a food safety expert in the food