Consumer Safety Officer (QPS) – Rockville, MD


Department: Department Of Health And Human Services

Agency: Food and Drug Administration

Job Announcement Number: PH-BM-324165-COMP/MP


102,721.00 - 136,771.00 USD /year


Thursday, March 04, 2010 to Friday, April 02, 2010




Full TimeCareer/Career Conditional




many vacancies - Rockville, MD


US Citizens and Status Candidates



One or more positions may be filled using this vacancy announcement.

Commissioned Corps Officers in the Public Health Service and "qualified" commissioned corps candidates may be considered for internal placement provided they submit a cover letter indicating commissioned corps status, a current resume or curriculum vitae, and provide all other required information specified in the vacancy announcement.

This position is also being advertised as a Quality Program Specialist, GS-0301-14.

Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. Join HHS and help to make our world healthier, safer and better for all Americans.


  • You must be a U.S. Citizen or National.
  • Resume and supporting documents (See How To Apply section)
  • Relocation expenses will be provided
  • This is not a Bargaining Unit position

Back to top


Additional Duty Location Info:


many vacancies - Rockville, MD


The employee serves as an senior investigator utilizing an in-depth knowledge of an industry or class of commodities, including and excellent knowledge of raw materials, products, manufacturing practices, and related problems of the industry. Duties include


  • Plan, coordinate, and conduct high-level inspections and investigations with numerous complications, where experience, timeliness, skill and tact are critical.
  • Perform a variety of duties to carry out, administer or advise on work concerned with assuring the quality of work transactions, business processes and delivery of services needed to carry out Food and Drug Administration programs and functions.
  • Serve as program manager for the Office Quality Management System working the National QMS Staff to align with and further national quality policy and process.

Back to top

Qualifications and Evaluations


SELECTIVE PLACEMENT FACTOR:  This position requires skill in experience utilizing a Quality Management Systems.  Applicants must show that they have this experience in the resume. 

Basic Qualification Requirements:  You must meet one of the following:

A. You must have successfully completed of a full 4-year course of study at an accredited college or university leading to a bachelor's or higher degree that included at least 30 semester hours in one or a combination of the following: biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work. The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory, or practical application of computers or computer programming.  OR
B. You must possess a combination of education and experience. My educational course work consists of at least 30 semester hours in the fields of study described in A above, plus appropriate experience or additional education.

Additional Qualification Requirements: 

To qualify for GS-14, You must possess one year of specialized experience equivalent to at least the GS-13 level in the Federal service, performing a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems; and planning, organizing, and directing team work and negotiating effectively with management to accept and implement recommendations.




ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:


Only experience obtained by the closing date of this announcement will be considered.

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).



Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.  Please follow all instructions carefully. Errors or omissions may affect your rating. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.
  • Knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the administration of one or more important FDA programs.
  • Knowledge of FDA program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating the worth of program accomplishments.
  • Skill to plan, organize, and direct team study work and to negotiate effectively with management to accept and implement recommendations where the proposals involve

Back to top

Benefits and Other Info


The Federal government offers a number of exceptional benefits to its employees. This link provides an overview of the benefits currently offered to Federal employees.


If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans’ preference see

Males born after 12-31-59 must be registered or exempt from Selective Service (see ).

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.

Back to top

How To Apply


To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete
Assessment Questionnaire
3. Other
supporting documents:
         - Veterans Preference Documentation, if applicable 
         - College transcript(s), if qualifying based on education
         - SF-50, Notification of Personnel Action (if applying as a status candidate with current or 
           former Federal service)

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, April 02, 2010.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To return to a previously Saved or Incomplete application you may use the following link:

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID: PH324165.   Fax your documents to 1-478-757-3144.

If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the assessment questionnaire and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


The following documents are required and must be received by the closing date of this announcement:

1. Your Résumé
2. A complete
Assessment Questionnaire
3. Other
supporting documents:
         - Veterans Preference Documentation, if applicable 
         - College transcript(s), if qualifying based on education
         - SF-50, Notification of Personnel Action (if applying as a status candidate with current or 
           former Federal service)


Philadelphia Services Branch
Phone: (215)861-3074

Agency Information:
Philadelphia Services Branch
US Office of Personnel Management
600 Arch Street
Philadelphia, PA 19106


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks)




Main Page

setstats            Copyright (C) All rights reserved under

            If you have any comments, please  send your email to