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Quality
Manager - Food Safety
Job
- Administration
Primary
Location
- USA-Vermont-Waterbury
Business
Organization
- Green Mountain Coffee
Roasters, Inc.
Schedule
- Full-time
Description
The Quality Manager –
Food Safety will manage the compliance with standards in policy, process,
and specifications for assurance of all food safety regulatory standards
(including FDA, USDA, State and Local), as well as the food safety
requirements of specific customer relationships. This role is responsible
for the parts of our Quality Management System that ensures continuous
improvement to satisfy Food Safety requirements utilizing GFSI
guidelines, and supports our leadership in the specialty beverage industry.
SUPERVISORY
RESPONSIBILITIES: Shall manage the Food Safety resources
(Multi-Site SQF Practitioner and Internal Auditor).
Collaborate
with the manufacturing sites and provide leadership for the development,
implementation, verification and validation and continual improvement of
our Food Safety systems, HACCP Programs and Food Defense Plans utilizing
the guidelines of GFSI and SQF Certification and the FDA.
Act as the
subject-matter resource for the relationship with the FDA and other
regulatory entities.
Collaborate
with colleagues in Quality Systems, and Materials & Suppliers Quality
functions to continually improve our capacity and capability to ensure
product meets specifications, process control yields, scrap reduction and
commercialization efficiency without compromising food safety.
With the sites’
SQF Practitioners, develop and manage the necessary knowledge,
proficiency and best-practice adherence to standards to support SQF
compliance. Host 2nd party and 3rd party food safety audits, in collaboration
with Plant QA staff.
Influence the
performance of the Plant Quality Assurance teams toward adherence to Food
Safety standards, compliance with requirements, and support continual
improvement.
Provide auditor
resources to the Multi-Site Internal Quality Audit Teams as well as
conduct food safety audits of manufacturing sites. Report to Management
on status and progress of Plant compliance to standards.
Take a lead
role in the Stock Recovery and Recall processes, including Traceability
and any Food Registry events.
Functionally
collaborate with the Quality Systems specialists assigned to the product
category teams to ensure strong bilateral communication and consideration
of food safety standards in portfolio management and innovation.
Champion the
education and training of personnel on Food Safety Management System
practices and standards.
Support the Customer Complaint system by providing
subject matter expertise to issue resolution for claims of a food safety
nature.
Properly hire, train,
motivate and evaluate staff. Ensure highest levels of performance are
met. Provides leadership to the Food Safety Teams and partnership
cross-functionally.
Effectively
communicate across the organization with all executive levels and
operational management to ensure the quality organization is meeting the
goals and objectives of the SCBU.
Qualifications
BA, BS in a relevant
discipline
Minimum of 7
years of a progression of quality management responsibilities and
leadership in a complex multi-site food manufacturing environment.
Demonstrated
strong abilities in the areas of: Corporate Social Responsibility,
Quality Management Systems and applications (ISO 9001, Lean, Six Sigma,
GFSI, etc.), food regulatory and microbiology.
Demonstrated
Project Management experience as Project Leader and cross-functional team
participant.
Demonstrated
skill to persuade/influence directly and indirectly-both internally and
externally to the function.
Advanced
analytical and problem solving training & skills
High interpersonal
and stakeholder engagement skills.
Advanced
facilitation and communication skills.
Experience with
PeopleSoft or similar ERP systems
Ability to
uphold Safety standards, participate in
Continuous Process Improvement on the job, and follow our Manufacturing
best practices.
Ability to get
along with others, be punctual, and follow instructions.
Ability to
follow GMCR policies and procedures as well as our Operating principles.
Responsible for
coordination, evaluation, and continuous improvement of the
department/team and creating a positive climate where people want to do
their best.
Carries out
supervisory responsibilities in accordance with the organization's
Principles, policies and applicable laws.
Accountable for
communication, interviewing and hiring, training employees; planning,
assigning and directing work, leveraging team and individual strengths,
managing performance; rewarding and disciplining employees; addressing
complaints and solving problems to ensure high performance results.
PHYSICAL
REQUIREMENTS/WORKING CONDITIONS:
Predominately
sedentary light office position with high frequency of
keyboarding/computer work required (67% - 100% of the workday).
Travel
requirements 25-30%
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