Position Title: Food Safety Manager Position Reports To: Retail Operations Pay Level: 8-9 Management FLSA Status: Exempt (Salaried)
Position Summary: Execute
the division strategy, action plans, and establishing goals for food safety
in alignment with the Customer 1st Business Plan. Coach and train district
coordinators in all aspects of food safety. Implement all division food
safety training and participate in proactive consumer education. Provide
all food safety support for a specific district and assist in other
districts. Track department sanitation auditing (FSR), food temperature
monitoring, and recall management procedures. Serves as a liaison to the
regulatory community and local health departments in maintaining and
improving overall department sanitation practices. Role model and
demonstrate the company’s core values of respect, honesty, integrity,
diversity, inclusion and safety of others. Essential
Demonstrate excellence in
developing and executing continuous improvement projects that will
improve the overall food safety performance of their division, as
measured by the Corporate Measuring Food Safety metrics.
Audit store processes,
observe employee practices, and review compliance of food
merchandising programs to ensure that food safety/sanitation policies,
practices, and procedures are being followed.
Monitor programs related to
food safety and sanitation in food preparation departments.
Review pest control service
reports and provide store operations with data and guidance to develop
improvement action plans.
Evaluate and recommend food
safety measures for new merchandising plans, food production
processes, new store designs, and new technologies that may be
appropriate in enhancing the safe handling of perishable foods within
Serve as an active member of
regional committees in the retail food industry and their trade
Proactively develop good
working relationships with local and state governmental agencies. This
will include having partnerships on educating consumers, serving on
local health department committees, and other activities that
demonstrate Kroger’s commitment to food safety in the community.
Ensure that food safety
training programs from Basic Food Safety to the Certified Managers
training programs are customized to division specific programs and are
up to date. Provide Train the Trainer training to division training
Provide consumers access to
food safety education materials on a regular basis.
programs to keep merchandising, operations, and store employees
current in food safety/sanitation policies, procedures, metrics, and
Maintain a food safety web
page on the division’s web site, which includes corporate and division
policies, best practices, food safety resources, contact lists, etc.
Keep key division personnel
informed of the latest scientific, technical, and practical
developments in food safety and sanitation.
Maintain a current Certified
Food Safety Professional certification.
Continue an aggressive
personal development program to broaden the knowledge base and skills
necessary to accept greater levels of responsibility within the
Must be able to perform the
essential functions of this position with or without reasonable
Preferred Position Qualifications:
Knowledge of food safety and
its associated health risks, store sanitation, food safety training,
and national food safety regulations.
Three to five years experience in food safety.
Very proficient skills in
presentations, oral, and written communications.
Have a current Certified Food
Safety Professional (CFSP) certification (or obtain within six months
of assuming position).
Intermediate knowledge of
Microsoft Office software (Word, Excel, PowerPoint).
Ability to travel
Desired Previous Job Experience:
Bachelor’s degree preferred.
Knowledge of retail food
operations is desired.
Working knowledge of store
Working knowledge of food
safety and microbiological concepts.
Conversant in Food Code and
appropriate State Health Regulations.
Effective at delivering food
safety training programs.
Ability to communicate in a
manner that keeps external agencies and internal management aware of
current status of food safety practices and issues.
Proficient in project
planning, problem solving, program execution, and dealing with
regulatory compliance agencies. Recognized company-wide as an expert
in technical field. Typically recognized and respected by industry
peers as a leading expert in technical field.
Working knowledge of the
following computer programs: MS Windows, MS Word, Excel, PowerPoint,
and Internet Explorer
Some of the Competencies/Skills required to successfully perform this
Puts the Customer First
- Anticipates customer needs,
champions for the customer, acts with customers in mind, exceeds
customers’ expectations, gains customers’ trust and respect.
Communicates effectively and
- Communicates clearly and
directly, approachable, relates well to others, engages people and
helps them understand change, provides and seeks feedback, articulates
clearly, actively listens.
Achieves results through
Is open to diverse ideas,
works inclusively and collaboratively, holds self and others
accountable, involves others to accomplish
individual and team goals.
Leads through positive
character; builds partnerships; models a conscious balance between work
and personal life; takes personal responsibility for own development;
role models leadership qualities such as motivation, inspiration,
passion and trust.
Coaches and develops others
- Develops and cares about
associates, builds effective teams, helps people be their best, values
and manages diversity, provides candid and constructive feedback.
Leads change and innovation -
Challenges the status quo,
embraces technology, puts forward creative ideas, champions and
implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will
Executes with excellence -
Is action oriented, drives
for results, sets clear expectations and milestones, reviews progress,
acts decisively, solves problems, can be counted on to consistently
meet or exceed goals.
Provides clear and strategic
- Plans and organizes well,
sets a clear and simple course of action, stays focused on the most
important priorities, has the ability to visualize and plan for the future,
understands the industry and marketplace.
-Identifying and correcting
conditions that affect employee safety; upholding safety standards.
Potential Career Path from this position:
Direction of food safety,
regulatory compliance, auditing services, and/or quality assurance