Coordinator of Product Quality and Food Safety-1000812 - Freeport, TX


The Versene Chelants group has an exciting and challenging opportunity for a Coordinator of Product Quality and Food Safety located in Freeport, TX.  The purpose of this job is to coordinate, coach and actively promote the plant quality systems required to achieve the business quality and customer satisfaction goals. It also acts as the plant Subject Matter Expert (SME) in our quality programs, processes and tools. It also enhances the front line knowledge and accountability for quality throughout the organization.


The Versene Chelants plant is part of the Specialty Chemicals business group and is aligned to the highly successful Amines business.  This facility is a global scale Chelant manufacturing unit, the larger of 2 Chelant facilities for Dow and operates a unique technology and chemistry.  The plant produces over 15 different Chelant products and is very closely aligned to the business and marketing functions.   Products from the Versene Chelants plant are sold into the home and personal care, cleaning, food and pharmaceuticals industries.   The Freeport facility manufactures one regulated Food and Drug Administration (FDA) recipient product, following cGMP/IPEC guidelines and holds a certification for food safety for one other product. 


As the Quality Coordinator for this facility, this role is expected to work along side the plant production engineers, technical service, marketing and quality roles to ensure quality systems are maintained and customer issues are addressed in a timely manner. 



         Minimum of a Bachelors of Science degree is Required.  (Engineering, Chemistry, Analytical or related field is preferred)

         Green Belt Project Leader or Black Belt certification would be an asset.

         A minimum requirement for this U.S. - based position is the ability to work legally in the United States on a permanent basis (U.S. citizen, U.S. Permanent Resident or qualifying Asylee / Refugee).


         Work with business and manufacturing personnel to introduce new products and develop validation plans for process changes on existing products

         Ensure implementation and on-going improvement of business quality metrics (i.e., capability ratio) for all products

         Reduce the number of Order Non-Compliances and Quality Messages (QM's) from our customer. Ensure timely resolution of all QM's.

         Lead Root Cause Investigations to identify root causes of quality issues and drive completion of corrective actions.

         Ensure that disposition of off-spec product has negligible impact on our customers and meets all quality system requirements.

         Ensure cGMP certification is maintained, along with passing HACCP (Hazard Analysis-Critical Control Points) reviews.

         Lead semi-annual customer audits and with no major non-conformances, and coordinate audit responses to findings.

         Lead plant analytical team for Versene chelants to improve lab performance and service level to plant and site logistics

         Work with plant personnel to maintain compliance on cGMP requirements and food safety requirements as described in the plant quality systems.

         Coordinate internal and external sample requests for miscellaneous analytical support.

         Achieve ISO certification for facility in 2010/2011

Key competencies for this job are:


Initiative - The Quality Coordinator must be able to detect problems/opportunities before they happen and take action to prevent them from happening - based on troubleshooting skills, experience, historical data, common sense, and good engineering skills/knowledge.


Interpersonal Effectiveness - The Quality Coordinator must interface often with a variety of personnel, including management, operators, customers, service personnel, auditors, etc. They must have good presentation and communications skills to deliver messages efficiently and effectively.


Market Focus - The quality coordinator is the role with the highest degree of market focus for the plant. Customer issues, namely reliable supply of product and product quality, will come to the Quality Coordinator for resolution. Understanding the impact of these on our customers is important to our continued growth in the market. 


Value Creation - The Quality Coordinator must always look at the value of activities, tasks, and operations in the plant, and how they affect other functions as well. Low value work must be eliminated or altered, with the focus of activities centered on the ones that generate the most money for Dow Chemical overall.


Leadership - The Quality Coordinator is looked to for leadership from both plant personnel and business personnel to troubleshoot customer and plant problems.   They often lead meetings, investigations, etc., and must set an example by their actions for others in the organization to mirror.


Innovation - Creative thinking by the Quality Coordinator on how we can improve the plant operation and the work processes we use will help us drive costs down while continuing to improve the quality of our products and customer satisfaction. 


Teamwork - The Quality Coordinator is one member of the operations team. All team members play an important role, and working together towards common goals allow us to operate efficiently and be successful.

Primary Location

North America-USA-Texas-Freeport




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