Quality Manager
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Ocean
Spray Location:
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Wisconsin
Rapids, WI
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Requisition
#:
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2177
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Employment
Duration:
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Full
time
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Last
Updated:
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3/25/14
11:41 AM
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Company Overview
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For 80 years, Ocean
Spray’s logo has been an enduring symbol of what we stand for - taste,
health and heritage. From the creation of the Cooperative, to the steady
wave of new products designed to delight customers today, Ocean Spray has a
history of quality, great taste and innovative products. Beginning with the
harvest, it is the spirit of discovery and determination, and the
dedication of grower-owners and employees, that allows us to manufacture
and market our products to delight consumers around the globe!
As we develop new
products and expand our markets we are looking to hire talented individuals
that want to be part of our team. If you thrive in a fast-paced, dynamic,
team environment you will love working at Ocean Spray. At Ocean Spray we
understand the value of working together, while knowing each individual
plays a vital role in the company’s success. Our business has always been
and continues to be built on the people from different backgrounds, coming
together for a common goal. The same sense of opportunity, resourcefulness
and innovation on which the Cooperative was founded is what drives Ocean
Spray today!
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Description
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Position Summary:
Provides leadership and
overall direction to the total quality program, ensuring that all internal
quality standards and external regulatory standards are maintained at the
plants, co-packer production facilities, vendors, and external storage
locations. Provides support, coaching, and training to all employees in all
aspects of the Company total quality program. Active and integral member of
plant senior management team. Drives product quality continuous improvement
efforts.
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Principal
Duties and Responsibilities:
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1.
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Quality Leadership –
Provides direct leadership and mentoring of the Quality Assurance staff
and is responsible for their development and performance. Coaches and
develops other plant personnel in quality technical and professional
skills. Responsible for building, strengthening and maintaining Quality
Assurance’s interdepartmental relationships. Oversees and manages all
quality functions in the facility, implementing and ensuring systems are
in place to adhere to all Company Quality Operating Standards. Provides
point leadership on quality incidents and directs and controls all
activities to closure. Leads Quality improvement efforts on a network
basis, working with Corporate and other facilities to develop and
implement significant, standardized Quality improvement efforts across
both beverage and food manufacturing networks as required.
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2.
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Quality Measurement –
Monitors quality indicators, manages QAS (Quality Achievement System) and
other local quality measures, providing input, guidance, and solutions in
a pro-active manner to ensure adherence to quality standards.
Communicates Quality performance to local team on a regular basis in
order to generate Quality engagement at all levels. Works with OSCi (Ocean Spray Continuous Improvement) to lead
Quality Improvement related project initiatives utilizing OSCi principles.
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3.
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Regulatory Management –
Responsible as Ocean Spray representative to outside governmental
agencies, USDA, FDA, State Department of Agriculture, etc. and to
consumers and customers through investigation and response to complaints.
Leads all visits from external regulatory agencies.
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4.
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Audit Leadership –
Responsible as Ocean Spray representative to customers for their audit
requirements of our production facilities and to consultants that are
employed for audits (A.I.B., SQF or GMA-SAFE). Conduct or coordinate
internal and external Ocean Spray audits as directed or required at
co-pack facilitates, vendors, and external storage locations. Ensures a
state of audit readiness through leading internal gap analysis and
collaborative development and execution of Quality improvement action
plans.
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5.
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Product Incident
Problem-Solving – Leads product incident problem solving and resolution.
Identifies root causes to all product quality incidents by using direct
staff and collaborating with necessary departments to quickly understand
issue. Leads and guides all work to control product and prevent further
incident by implementing effective solutions. Leads and executes all
activities to assure all affected product is placed on hold both internal
and external to OS. Leads remediation efforts to assure timely
disposition of any affected product/material.
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6.
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Quality Systems
Standards Compliance and Communication – Provides direction, support and
effective communications to all employees in the facility regarding
quality systems, guidelines and standards compliance. Role includes being
primary interface with Corporate Quality.
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7.
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Commercialization
Guidance – Responsible for plant technology transfer leadership ensuring
all technical changes locally and those projects from corporate are
managed and executed according to proper requirements.
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8.
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Sanitation Leadership –
Responsible for ensuring plant sanitation requirements are met. Includes
monitoring/auditing effectiveness of cleaning practices using visual and
microbiological methods. Requires dotted line relationships to operations
resources supervising and performing cleaning tasks.
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9.
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Sets standards for
content of communication materials, distribution, and timeliness in
relation to the food safety and quality practices of the Plant.
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Decision-Making
Authority/Accountability Level:
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Management level
position typically responsible for 2-8 salaried exempt and non-exempt
employees. Position has total performance management responsibility for
all direct reports and budget development responsibilities for the
Quality Department. Exercises discretion in adherence to standards and
procedures. Initial point-of-contact for food safety and quality issues.
Errors in decisions could impact customer relationships. Brand and
Company reputation and financial loss to the Company. This position has a
strong dotted line responsibility to the Director of Quality position at
the corporate level.
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Minimum
Knowledge, Skill, and Ability Requirements:
Bachelor’s degree in
Biological Sciences, Chemical Sciences, Chemical Engineering, Food Sciences
or Science related discipline. Six (6) years of managerial experience
within manufacturing environment. Eight (8) years progressive food/beverage
quality systems experience, including statistical process control (SPC).
Requires effective leadership, influencing, and interpersonal skills in
both the direction/development of subordinates and interaction with external
contacts. Must be an effective listener to address the concerns of both
internal and external customers. Appropriate business management skills and
strong problem solving abilities are necessary.
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Compensation/Benefits
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Compensation and benefits
are high on everyone's priority list, so it’s high on our list too. That’s
why Ocean Spray provides competitive salaries and a wide variety of
benefits - including programs that protect your health and welfare, help
you prepare for retirement and truly enable you to balance your work and
family life.
Ocean Spray is an Equal
Opportunity Employer/AAP/M/F/V/D.
Apply
Now
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