Antimicrobial Area Technical Support Coordinator Ė Ecolab

Saint Paul, MN


Antimicrobial Area Technical Support Coordinators in Ecolabís Food and Beverage division provide value-added top antimicrobial technical expertise for the various industries represented in Ecolabís customer base and provide sales support in numerous ways. An ATSC also serves in a consultative role to assist in solving complex customer Food Safety and Quality related problems that surpass the technical knowledge of other associates in the areas of products, programs and processes.


The effectiveness of this position can be measured by their ability to resolve and enhance all aspects of our ability to provide Food Safety solutions for our current and prospective customers, which is evidenced by a reduction of lost business and obtaining new business.


The challenge to this position is that it requires expert technical aptitude in working with our field sales organization, customers, academia, scientific association and Food industry to make appropriate recommendations of effective Food Safety programs that produce quality results at an economical cost.

Candidate does not need to reside in St. Paul, but must live near an airport and be open to travel requirements.


Primary Responsibilities:


Provide top technology expertise to resolve complex customer Food Safety and quality or related problems. Provide leadership on support in the following areas.

  • Monitor and audit food safety and quality assurance program and antimicrobial process quality assessment within all antimicrobial customer facilities to ensure high quality of products and systems.
  • Manage and lead regulatory agency activities related to current products and new system launches.
  • Coordinate and act as a liaison between Field Sales force, Ecolab regulatory division, customers and regulatory agencies to ensure operational efficiencies in all areas of our customerís facilities.
  • Develop and maintain plant documentations related to on-site visits, trouble shooting, plantís microbial performance records and plant layouts and operating parameters and specifications.
  • Support new plant startups weeks in advance by briefing USDA, delivering technical information to plant management, training plant personal on titrations and the specifications on operating parameters and conduct organoleptic tests. 
  • Lead, design and execute performance validation and verification after startups. 
  • Lead antimicrobial Process improvement support and quality system auditing.
  • Design and implement continuous improvement processes as they relate to Antimicrobial product and quality attributes
  • Serve as primary lead for new uses and applications of existing Antimicrobial technologies projects. These projects will be defined by VP of Antimicrobial Sale and with appropriate feed back from regulatory, marketing and engineering.
  • Responsible for designing, implementing and executing all aspects of antimicrobial research projects programs related to expansion of current Ecolabís Antimicrobial commercial products in the field.
  •  Serve as primary interface with Academia and scientific association and other outside research groups as appropriate on antimicrobial research projects. 
  • Responsible for development and support for regulatory applications and for overall direction of regulatory activity with respect to existing Antimicrobial technologies and its new applications. 
  • Develop and maintain technical liaison with national food equipment suppliers, food processor groups, and professional associations, regulatory and academic groups. National recognition via such contacts, publications and participation is required.



Basic Qualifications

  • Minimum B.S. and/or MS degree in Microbiology, Engineering or Dairy/Food Science.
  • Intense industry experience.
  • General mechanical ability
  • Willingness and ability to work off hours
  • Valid driverís license and clean driving record
  • Travel up to 95% as required


Preferred Qualifications

  • Advanced level of competency in computer applications.
  • Good communication skills and problem solving skills
  • Exceptional interpersonal, communication, and presentation skills
  • Ability to take initiative, work independently and prioritize multiple projects with strong follow-through and organizational skills.





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