Quality Technician - Food Safety (Emporia, KS) – 090000224



Job Description




Hill’s Pet Nutrition is a $2.2 billion, global division of Colgate-Palmolive and the maker of Science Diet® and Prescription Diet® brand pet foods.  Our mission is to help enrich and lengthen the special relationship between people and their pets by providing the best, leading-edge pet nutrition technology, products and expertise to pet owners, veterinary professionals and other key pet professionals worldwide.  Our company is a globally-recognized Best Place to Work. 


We invite applications for the position of  Quality Technician – Food Safety in Emporia, KS.  As a Quality Technician – Food Safety for Hill’s, you will support the attainment of Quality Key Performance Indicators (KPIs) by implementing and maintaining food safety, sanitation, and customer complaint programs.  You will also serve as the primary back-up for processes such as hold/release, product traceability and recall, and regulatory compliance.


As a Quality Technician – Food Safety, you will work in a friendly, team-oriented environment producing the industry's leading premium dry dog and cat food.  This is your opportunity to work at Hil's Pet Nutrition's newest manufacturing facility with state of the art technology and processes.  Our employees enjoy a caring, respectful and professional environment.


Responsibilities for this position include:     

  • Understands and is accountable for full compliance with safety and other EOHS requirements.
  • Ensures that the food processing equipment, floors, and facilities have been properly cleaned and sanitized in accordance with all applicable laws and regulations and by outside agencies such as FDA, USDA, and AIB pertaining to a food manufacturing facility.
  • Coordinates the Plant’s food safety programs such as sanitation, pest control, and quality control and ensures the integration of activities and follow ups.
  • Performs pre-operative inspection of equipment and premises, once food safety activities have been completed.
  • Monitors consumer complaint trends and ensures that all returned samples and complaints are fully investigated and documented.
  • Acts as the liaison between the Plant and Corporate Headquarters regarding customer complaints.
  • Assists in the creation and implementation of Standard Operating Procedures to insure compliance will all plant, corporate and governmental agency policies.
  • Trains and/or updates plant personnel on Quality and Food Safety procedures.
  • Manages 3rd party contractors and/or outside service providers:
  • Monitors sanitation/cleaning process to ensure compliance with regulations and procedures are in accordance with all company standards.
  • Will work any shift as needed, as well as troubleshoot quality issues over the phone during off hours.
  • Other job duties and projects as assigned.

Qualifications and Competencies

Basic Qualifications:   

  • Associates degree in a science field required; Bachelors degree preferred.
  • Must be able to pass OSHA criteria for respirator usage (respirator required for applying pesticides).
  • Ability to work in all types of seasonal weather.
  • Ability to climb, crawl, and kneel as needed to perform the functions of the job.
  • Ability to work an off-shift work schedule that includes weekends.
  • Ability to lift up to 50 lbs.


 Preferred Qualfications:

  • Minimum 1-2 years of manufacturing work experience.
  • Excellent written and verbal communication skills.
  • Previous supervisory work experience preferred.
  • Work experience in reviewing and understanding microbiological data.

·         Knowledge of HACCP and Statistical Process Control (SPC).

  • Role model c-GMPs.
  • Computer skills including email, Microsoft Word, Excel and Powerpoint, and data base management.

·         Possession of a Kansas Commercial Pest Control Operators License and ASQ Certified Quality Auditor / or Tech preferred.

·         Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration, and or United States Department of Agriculture (USDA) highly preferred.


Hill’s offers all employees:

  •  Highly competitive pay
  • Great employee, domestic partner, and family benefits that start the first day of employment
  • Short-term and long-term disability
  • Company-funded retirement plan
  • Company matched 401k
  • 14 paid holidays
  • Annual tuition reimbursement up to $10,000
  • Annual paid vacation
  • On-going training
  • Opportunities for advancement
  • Highly professional, ethical, drug free environment


At Colgate-Palmolive/Hill’s Pet Nutrition, we care about people.  Attracting, developing and retaining exceptional talent are key global priorities.  We proudly offer global career opportunities and a world-class People Development Program including mentoring, training and work/life balance programs that ensure all employees have access to professional and personal development opportunities.  We continuously strive to become a great place to work.


For more information about Hill’s and Colgate, go to our websites at:  www.HillsPet.com  and www.Colgate.com






Job Field


Manufacturing and Supply Chain










Hill's Pet Nutrition



















Additional Information



Posting Date


Mar 31, 2009, 04:17 PM, Montreal, New York, Washington D.C. - (UTC -5:00)



Company Car



Relocation Eligible



Company Statement

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care, and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Protex. Sorriso, Kolynos, Ajax, Axion, Soupline, and Suavitel. At our Hill's Pet Nutrition division, makers of Science Diet and Prescription Diet brand pet foods, our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best, leading-edge pet nutrition technology, products and expertise to pet owners, veterinary professionals and other key pet professionals worldwide. For more information about Colgate's global business, visit the Company's web sites on the Internet at www.Colgate.com and www.Hillspet.com.


Equal Opportunity Employer

Colgate-Palmolive Company is an equal opportunity employer. It is the policy and practice of the Colgate-Palmolive Company to provide employment opportunities, as well as administer all terms and conditions of employment, to all qualified persons on an equal basis. This position will be filled without regard to race, color, religion, sex, national origin, age, non-related disability or veteran status.


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