Food Safety & Quality Assurance Manager Emeryville, CA
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Food Safety, QA Management
Position: We are looking for an experienced Food Safety and Quality Assurance Manager (QA Manager) with knowledge and skill in the retail manufacturing of a variety of products, including hot fill high acid and acidified fruit pouches, retorted foods, baked goods, extruded snack foods, and other growing categories in the baby and kids food product markets. This is a new position that will require the experience and know-how of building a strong department that will create and execute gold standard quality and safety programs for our food. Start date is immediate.
Who We Are Nest Collective - Emeryville, California: The Nest Collective is a close and driven group of passionate people trying to create a different type of company one that actually leaves a positive impact on the world. With a focus on healthy food, we are out to create a portfolio company of sustainable consumer brands that nurture people and their families. We currently own two mission oriented, organic food companies that are shaking up their respective categories: Plum Organic (baby & toddler) and Revolution Foods CPG (kids). Check out www.nest-collective.com for more information about our mission and who we are.
Key Responsibilities: This position is responsible for developing gold-standard foundational programs in finished product quality and food safety as well as strengthening product/process quality systems throughout our co-pack facilities. Individuals should be proficient in providing root cause analysis and problem solving solutions. Understanding food microbiology as it relates to food safety is an important strength that is required by this position. This position will travel 25-40%.
Co-packer Quality and Food Safety Management: o Establish programs and guidelines for ensuring Product Quality and Food Safety across our co-pack manufacturing facilities. o Develop and/or approve food safety and regulatory compliance programs as needed (will vary with co packers), including but not limited to: Recall, HACCP, GMPs, SSOP, and Allergen control. o Ensure co packers have gold standard quality and sanitation program systems in place, and that they adhere to the programs to assure food safety and product quality. o Implement appropriate microbiological testing protocols (using outside microbiological lab agencies) that are specific to each product and their potential safety or quality risks. o Oversee and direct facility inspections and quality audits, and use them to recommend opportunities and methods for process improvement. o Help identify new co packers for new products as they are developed o Present, implement and monitor tactical initiatives for continuous improvement. o Provide technical guidance and support to appropriate start-ups for new introductions. o Provide a critical, strong voice to the Nest team and co-pack partners to ensure that quality and safety is top of mind in all capacities. o Lead teams to systematically solve quality and safety issues.
Quality Systems Deployment: o Develop finished product specifications/guidelines by working directly with Research and Development to ensure quality is designed and testing protocols are followed in the application process. o Develop and practice recall procedures. o Support in decreasing consumer complaints by conducting monthly trend analysis as consumer complaints are recorded. Will actively work with co-packers to identify and solve problems. o Support the growth of consumer love for our products as demonstrated through positive comments from consumers. o Maintain documentation of all critical materials.
People Management: o Oversee a (currently small) internal team who will support quality and food safety efforts, collect and maintain data, and/or assist however this position sees fit. o Recommend external experts as needed to ensure gold standard support. This may include process authorities, microbiological experts, and legal experts. Influence management will be critical.
Position Requirements (knowledge areas): B.S. in Food Science, Microbiology, or related subject. Quality systems experience within the food industry with at least 10 years of overall work experience with demonstrated increase in responsibilities and leadership. Manufacturing plant and production experience in various disciplines including packaging and raw materials. Knowledge of food safety systems design and management principles. Information systems use knowledge. Power Point, Excel, Word, Access and MS Project Manager experience. Knowledge of quality audit and inspection principles. Continuous Improvement expertise Communication and Influence expertise
Skills (targeted dimensions): Effective influence and persuasion skills. Demonstrated ability to work in and lead a high performance and involvement team system. Strong problem analysis and diagnostic problem solving skills. Strong time management and prioritization skills. Experience launching new products and processes Strong oral and written communication skills. Strong documentation and idea presentation skills. Team player and cross-functional leader Excellent communication skills ability to interact effectively with internal and external teams
Motivations (traits and interests necessary for success): Initiative: Self starter, leader, gets involved quickly, takes on difficult tasks with enthusiasm. Resolves difficult situations. Multi-tasking. Energy: Maintains high activity/productivity level. Sustains long work hours when necessary. Operates with vigor, effectiveness and determination over extended periods of time. Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity). Handles stress in a manner that is acceptable to others and to the organization. Tenacity: Stays with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable. Results Oriented: Seeks to resolve open issues. Works within aggressive timelines. Intuition: To know when to set alarms internally and externally for critical negative situations or trends. An Opportunistic Optimist Someone with a can-do attitude, an optimistic outlook on life and a sense of humor.
Salary & Benefits: Competitive and commensurate with experience ($75k -$90k). Full medical, dental, life insurance, and vacation package. Stock options with great upside potential are also included.
Work Location: Emeryville, CA 2 minutes from the bay bridge toll plaza/ 8 minutes from MacArthur Bart Please send a resume and cover letter explaining why this is the right fit for you. Resumes without cover letters will not be read. Please explain why you are well qualified to build and manage a customer service group from scratch. Bonus points will be given for choosing what bird you would be if you joined the Nest and why.
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