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Quality Assurance Manager
The Quality Manager is responsible for safeguarding product
safety and quality while meeting Company and regulatory standards, and has
oversight responsibility for a continuous quality improvement program that
includes quality control and quality assurance. This person is responsible
for ensuring that the production and distribution of products meets or
exceeds all quality standards. This person also has responsibility for
communicating quality results and the transfer of quality and QA knowledge
to the workforce.
·Manages the operation of the plant laboratory, including
ensuring supplies and equipment are available.
·Ensures product safety, regulatory compliance, and
compliance with company standards as stated in the Quality Assurance
Manual, Laboratory Manual, and Company directives.
·Drives Continuous Improvement efforts in product
quality/performance and process optimization.
·Provides leadership in coaching, education and training of
management staff and plant employees for Quality Assurance; seeks assistance
as needed from other Dean Foods training resources.
·Develops, facilitates and maintains the Milk and Juice HACCP
·Provides Customer inputs into iCiX
as required, and views/monitors Supplier iCiX
postings to ensure all SQF audit requirements are met.
·Implements and maintains all Dean Foods quality systems
(i.e. SQF 2000).
·Reviews all product labels used in the facility and ensures
adherence to regulatory and Company standards.
·Maintains or ensures the maintenance of the Dean Foods
Nutritional Database System for the facility.
·Ensures adherence to appropriate regulations and Company
standards for raw milk quality.
·Supervises the appropriate chemical, bacteriological,
sensory and utilization tests on raw materials and pasteurized products.
·Communicates quality metric and inspection results to
appropriate managers and others in leadership positions including, but not
limited to daily, weekly or monthly KPI reporting to Corporate.
·Ensures that proper sanitation procedures are utilized and
that adequate sanitation tests are performed; provides “troubleshooting”
efforts in the event of sanitation system failure.
·Develops and maintains documentation of all required quality
tests and activities.
·Assists the Plant Manager in managing local, state,
customer/third party, and federal audits and inspections.
·Is responsible for expense management and control, including
labor and “Cost of Quality” utilizing Continuous Improvement techniques and
a Management Operating Structure (MOS).
·Ensures adherence to all contract packaging quality
·Cooperates in a cross-functional manner as a change agent
with all departments within the Company.
·Leads by example with the Dean Foods Code of Ethics. This
includes following Company policies, standards and specifications.
·Engages in the typical responsibilities of a manager
requiring planning, evaluating, organizing, integrating and delegating.
·Performs other duties as assigned.
Bachelor’s degree in a science-based area of study and a
minimum of 2 years of supervisory experience.
Internal Candidates: A minimum of 5 years hands-on plant
experience in the dairy plant or food industry operations, with a minimum
of 2 years of supervisory experience.
Familiarity with Good Manufacturing Practices.
Possesses a working knowledge of sanitation systems,
techniques and procedures.
Proficient in Microsoft Office Suite.
Excellent verbal/written communication skills.
Possesses understanding of the basics of change management.
Ability to adapt to changing organizational and operational
needs; ability to lead others through change.
Ability to handle multiple tasks simultaneously.
Skill in organization and prioritization, and attention to
Strong team player and leader with the ability to work
across multiple functions and disciplines.
Ability to select, coach, develop,
engage and retain a team of employees.
Dean Foods Company is an Affirmative Action/Equal
Opportunity Employer. M/F/D/V