Quality Assurance & Food Safety – Los Angeles, CA
Us: The Cheesecake
Factory Incorporated is a Fortune 1000 company and was named one of Fortune’s
World’s Most Admired Companies in 2013. Headquartered in beautiful Calabasas,
California, the Company operates more than 170 restaurants nationwide, is
expanding internationally and employs over 33,000 staff members, of which 280
are located at the corporate support center.
Overview: We are
seeking an experienced Senior Manager, Quality Assurance & Food Safety
with experience in performing audits of restaurants, food plants, suppliers,
vendors, distributors and growers. The Senior Manager of QA and Food Safety
will assist in developing, implementing and managing food safety and quality
assurance policies, procedures and processes for the restaurant operations.
Duties and Responsibilities:
- Reports to the VP of Food
Safety & Quality Assurance and will coordinate projects as needed
and support others within the group.
- Partner with 3rd party auditing
groups to enhance the Cheesecake Factory auditing programs and elevate
the restaurants' compliance with the Food Code and GMP.
- Work closely with Restaurant
Operations Senior Leadership Team on quality assurance, food safety,
sanitation, pest control, Health Department inspections and other daily
restaurant related issues.
- Maintain constant contact with
the designated QA/FS person in each restaurant on issues related to food
safety, sanitation compliance and various inspection audits.
- Coordinate with the restaurants
and operations on all issues related to Health Department inspections
and corrective actions.
- Develop and maintain database
for various audits by health agencies and 3rd party organizations
conducted in our restaurants and vendors/suppliers to track and identify
any trend that can affect CCF QA and Food Safety program.
- Conduct inspections, as needed,
of current and potential suppliers, processors, packers, produce growers
and distributors to ensure compliance with The Cheesecake Factory (CCF)
food safety and quality assurance standards and specifications.
- Conduct "High Risk"
supplier audits and develop "Best Practices" to ensure CCF
Brands are protected from public health events.
- Develop process improvements
and explore new products/equipment that will help to "Build
in" stronger food safety and quality system.
- Assist in investigating product
quality failure and guest food safety complaints Act as a technical
support resource to Restaurant Total Quality systems including recall
- Collect and analyze supplier,
guest and operator feedback to drive continuous improvements in the food
- 5 years
experience in food processing and/or restaurant industry
- 2 years of supervisory or
project/process management experience
- Strong technical knowledge and
project management skills
- Capable of managing multiple
and complex projects.
- Flexible, team player with the
ability to deal effectively with all levels of management (corporate and
- Must be persuasive, diplomatic,
and possess good problem-solving skills.
- Bachelor's degree in Food
Sciences, Chemistry, Biology, Microbiology or related field.
For additional information about our company, please
Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer
and provides reasonable accommodations consistent with its legal obligations;
we do not provide work visa sponsorship.