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Quality Assurance Manager - Van Nuys, CA

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Job Description

     Responsible for understanding all applicable food regulations (international, national, state, and local) and assuring the bakery meets all regulations

     Responsible for understanding and complying with Global Food Safety Initiative (GFSI) standards (i.e. BRC, SQF)

     Responsible for implementation, documentation, control, and maintenance of a detailed Quality Management System (QMS) including procedures, records, Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Points (HACCP), and reassessment

     Works to maintain and improve on the safety, legality and quality of each food and the processes used in their manufacture.

     Responsible for meeting and exceeding customer requirements and effectively communicating with customers as requested

     Responsible for investigating customer/consumer complaints for foods manufactured on site using root cause analysis, determining corrective actions and preventive measures, responding to complaints in the required timeframe, and analyzing complaint trends

     Responsible for the day to day management of the Quality Assurance team including training and development of QA staff and clear identification of objectives to meet the bakery needs

     Quality Assurance Manager clearly communicates food safety and quality objectives with production, maintenance, sanitation departments, and external contractors

     Responsible for reporting the food safety and quality issues, corrective actions, and preventive measures to the plant management team and Corporate Food Safety & Quality Assurance

     Responsible for ensuring training is effective for operations, sanitation, and maintenance staff in basic food hygiene, GMPs, HACCP, allergen control, and other food safety and quality requirements

     Responsible for monitoring and adherence to Quality Assurance budget

     Measures plant process capabilities, sampling plans, and statistical analysis to assure compliance

     Authorized to hold and release product based on food safety or quality non-conformance

     Ensures a daily food evaluation is conducted to identify possible defects and provide direction for improvement

     Ensures physical bakery inspections are conducted on a weekly basis and reports are generated on each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.)

     Contract review, approval, and performance monitoring of external suppliers/services relating to QA

     Technical representative for ARYZTA at customer and third-party bakery audits

     Responsible for assuring materials are received from ARYZTA approved suppliers and conducts raw material supplier performance monitoring

     Responsible for the effective implementation of ARYZTA Recall and Traceability Program including accurate, timely mock traceability exercises

     Responsible for providing technical advice and direction with respect to ARYZTA food safety and quality policies and keeping bakery team informed of applicable scientific, industry, and regulatory changes.

     Responsible for managing both the quality and sanitation teams.

     Other duties may be assigned and QA Manager is expected to effectively manage and execute changes

Required Skills

     Excellent leadership, communications and team building skills

     Certified in HACCP (Hazard Analysis & Critical Control Points)

     Certified in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF

     Understanding of microbiology aseptic sampling, methods, and interpretation

     Good writing, statistics (SPC and charting), analytical, and critical thinking skills

     Proficient in computers including spreadsheets, statistical programs, and SAP applications

Required Experience

     5-7 years food industry manufacturing or quality experience including leadership experience

     Bachelor of Science Degree in Microbiology, Chemistry, Food Technology, or Food Science preferred or sufficient experience in the food industry to cover the technical skills needed.

Job Location

Van Nuys, California, United States

Position Type




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