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Manager, QA and Food Safety – Los Angeles, CA Description
Position Summary: The Cheesecake
Factory is a major player in the popular upper scale, casual dining
restaurant and frozen food manufacturing industry. We are seeking an
experienced Food Safety & Quality Assurance Manager with experience
in performing Audits of restaurants, food plants, suppliers, vendors,
distributors and growers. This is a newly created position due to
growth of our in-house quality assurance and food safety department.
The Manager of QA and Food Safety will assist in developing, implementing and
managing food safety and quality assurance policies, procedures and processes
for the restaurants side of the company. Key Duties &
Responsibilities: ·
Reports to the VP of Food Safety & Quality
Assurance and will coordinate projects as needed and support others within
the group. ·
Partner with 3rd party auditing groups to enhance the
Cheesecake Factory auditing programs and elevate the restaurants' compliance
with the Food Code and GMP. ·
Work closely with CKOMs, ADOs and AKOMs on quality
assurance, food safety, sanitation, pest control, Health Department
inspections and other daily restaurant related issues. ·
Maintain constant contact with the designated QA/FS
person in each restaurant on issues related to food safety, sanitation
compliance and various inspection audits. ·
Coordinate with the restaurants and operations on all
issues related to Health Department inspections and corrective actions. ·
Develop and maintain database for various audits by
health agencies and 3rd party organizations conducted in our restaurants and
vendors/suppliers to track and identify any trend that can affect CCF QA and
Food Safety program. ·
Conduct inspections, as needed, of current and
potential suppliers, processors, packers, produce growers and distributors to
ensure compliance with CCF food safety and quality assurance standards and
specifications. ·
Conduct "High Risk" supplier audits and
develop "Best Practices" to ensure CCF Brands are protected from
public health events. ·
Develop process improvements and explore new
products/equipment that will help to "Build in" stronger food
safety and quality system. ·
Assist in investigating product quality failure and
guest food safety complaints ·
Act as a technical support resource to Restaurant Total
Quality systems including recall program ·
Collect and analyze supplier, guest and operator
feedback to drive continuous improvements in the food safety area. Qualifications
·
Bachelor's degree in Food Sciences, Chemistry, Biology,
Microbiology or related field. ·
5+ years experience in food processing and/or
restaurant ·
2-5 years of supervisory or project/process management
experience. ·
Strong technical knowledge and project management
skills ·
Capable of managing multiple and complex projects. ·
Flexible, team player with the ability to deal
effectively with all levels of management (corporate and field). ·
Must be persuasive, diplomatic, and possess good problem-solving
skills. For more
information about our company, go to: www.thecheesecakefactory.com.
EOE Primary Location
CA-Los Angeles-Calabasas |
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